ScreenConnect?

Hey all. I've been enjoying Starfield, other than the fact that I crash quite a bit. Sometimes I can play for a few hours, sometimes I crash every other minute. After my most recent session I tried to do a bit of sleuthing. I checked the Windows Event Viewer, and found the following event at exactly the time of my most recent crash. I found it several times earlier as well, around the times I believe I crashed.

I have not knowingly and intentionally installed ScreenConnect. A bit of research shows that it can be used in malware, but is also used in legitimate remote access tech support situations. I do use Skype, Zoom and Microsoft Teams, but other than those should not have any remote support systems installed. I'm running Windows 11.

Is this likely the cause of my game crashes, and more importantly, is this something that I can/should remove from my machine, and if so how?

Thanks in advance.

============================================
Log Name: Application
Source: ScreenConnect Client
Date: 9/10/2023 4:44:44 PM
Event ID: 0
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ComputerName
Description:
System.Net.Sockets.SocketException (0x80004005): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 81.171.28.45:8041
at ScreenConnect.ClientNetworkExtensions.ConnectTcpSocket(Uri endPointUri)
at ScreenConnect.WindowsClientToolkit.ConnectNetworkConnection(Uri endPointUri, Uri httpProxyUri)
at ScreenConnect.SocketEndPointManager.Run()
Event Xml:
.<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
. <System>
. <Provider Name="ScreenConnect Client" />
. <EventID Qualifiers="0">0</EventID>
. <Version>0</Version>
. <Level>2</Level>
. <Task>0</Task>
. <Opcode>0</Opcode>
. <Keywords>0x80000000000000</Keywords>
. <TimeCreated SystemTime="2023-09-10T20:44:44.9486092Z" />
. <EventRecordID>42258</EventRecordID>
. <Correlation />
. <Execution ProcessID="4832" ThreadID="0" />
. <Channel>Application</Channel>
. <Computer>ComputerName</Computer>
. <Security />
. </System>
. <EventData>
. <Data>System.Net.Sockets.SocketException (0x80004005): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 81.171.28.45:8041
at ScreenConnect.ClientNetworkExtensions.ConnectTcpSocket(Uri endPointUri)
at ScreenConnect.WindowsClientToolkit.ConnectNetworkConnection(Uri endPointUri, Uri httpProxyUri)
at ScreenConnect.SocketEndPointManager.Run()</Data>
. </EventData>
.</Event>