My original X Box One was offline for about a week and a half waiting for a new power supply to arrive. When I hooked it up on Monday the 26th, a mandatory update was displayed. I started the update and it gets to about the 72% mark of the install portion (3rd stage) and then I get the "Something went wrong" screen with system error: E100 0000070C 8B05000F.
I am presented with multiple options per this Troubleshooting guide:
X Box Troubleshoot System Updates
However, none seem to work for me. Restarted, reset, restored (both options), offline update through USB; it keeps resuming the update at the same point and failing. Occasionally I get a E101 error, but it is still stuck in a loop.
Microsoft tech chat made me go through the same steps and then told me there was nothing they could do and to start a service ticket. Not a great option for something that will start at 150+ dollars for my out of warranty device.
Now, as of this morning, the replacement power supply has stopped working. It was a very cheaply made knockoff. It was about a quarter of the weight of the original power supply and felt like it would fail after a day, lol. This is being returned, but I am unsure about the quality of 95% of the replacement ones on Amazon. Not sure I want to spring the 60-100 dollars for an official MS one or just take a chance on another cheap one.
Would a power supply keep this update from installing properly?
Has anyone gotten their X Box One out of this vicious "update" loop?
I guess my options are:
- take a chance on another cheap power supply and hope the update not being able to install is due to the ps (grasping at straws here)?
- spending more money for an official Microsoft Power Supply and again hope the update works.
- buying a new One S (more money, yeah).
- waiting, who knows how long, for a Series X or S (the most money).
I do have a One X in the Living Room and the OG was in another room for multiplayer games and Netflix mainly, but I have gotten quite used to having both and I am in this current quandary.
Thank you in advance.
P.S. Was not sure this should have been posted in the Console forums. Most posts there seemed to be game oriented.