Our new Macbook Pro has keyboard marks on the screen.
We bought a new Macbook Pro, one with a normal screen. There are two problems: the first is that, when you shut it, it somehow picks up the silhouette of the keyboard. Is this normal? We can wipe that mark away.
The second - and this is worse - is that, like the keyboard 'image', there's this weird grid that's about 3/4 of the size of the screen on the right and also on the top left.
Each square is about 1/2 a cm. It's not running vertically but at an angle; almost like a tea towel has been left on there. We've tried rubbing it with a screen cleaner and microfibre cloth. It's starting to fade a bit, but it's still very noticeable in reflected light.
What's going on? This thing cost almost £2,000. Does it need taking to Apple? Should we just rub the thing off over time?