Giant Bomb Bomb-All

I just download all the videos. They play perfectly that way.

That's one option for now at least. I prefer to stream the videos though and yeah, the paid membership is supposed to mean all the options work. I'll see what happens with the next couple of quick look videos.

Ask for a refund. :p

Nah, not going to go that far cause I would rather they just fix the problem. I've still got a couple of weeks till the month I bought runs out so I'll see if they can do something about it.

Parallax Abstraction wrote:

Why are you charging people money when you haven't even fully tested the features you're asking them to pay for yet? Really doubt I'm going to continue my membership.

I'm now super-enraged that every game I've purchased EXCEPT! Bayonetta for my 360 has required a title update due to a lack of quality pre-release testing.

Seriously though, I haven't had any of the issues you're seeing and my connection is inferior. If I did, that $50 I shelled out might sting a little too. Maybe it's a browser issue? I'm not a big tech guy, so I don't have a clue.

I can't wait until they get the RSS feeds of the videos up for members. I'll just dump all of those in a folder on my media server so I can watch them at my leisure.

Blind_Evil wrote:

I'm now super-enraged that every game I've purchased EXCEPT! Bayonetta for my 360 has required a title update due to a lack of quality pre-release testing.

The vast majority of games that have had patches are for issues that didn't affect me. When a game ships broken, I get as annoyed as anyone else but most games don't ship that way. For me (and from what I've been seeing several others), their HD streaming feature shipped broken where the free versions of streaming video are not. To follow that up with "we're working on it but we didn't get all the kinks worked out" isn't confidence inspiring.

I've tried this on multiple systems on multiple browsers and had the same issue. It might be a problem with the latest release of Flash which was installed automatically last week. Such things are beyond their control and I can appreciate that but all I got from them was "we didn't test it fully."

Could it be a Canada thing? The only issue I had was annoying buffering when the video was set to streaming but that was fixed by switching it to progressive.

Parallax Abstraction wrote:

So I gotta' say I'm getting less impressed with what my membership bought me. I'm still getting lag on the HD videos though less than before. However, on the majority of HD videos that go more than about 15-18 minutes, severe distortion appears on the lower 20% of so of the video until it completes. I've tried playing the same video multiple times and it always happens at the time place. I complained on Twitter and was told by them to e-mail their support address. I got a response back saying "We know there's some issues with the HD videos, we haven't figured everything out yet but the guys are working on it." I'm sorry? Why are you charging people money when you haven't even fully tested the features you're asking them to pay for yet? Really doubt I'm going to continue my membership.

That's really strange, I haven't had that issue myself but it seems really frustarting, I am going to go and try it and see if I encounter it.

SirRockford wrote:

I can't wait until they get the RSS feeds of the videos up for members. I'll just dump all of those in a folder on my media server so I can watch them at my leisure.

To be honest, if I could get that to work with Media Browser's podcast streaming in Windows Media Center on my TV, I'd be much more tempted. Probably is only a few sites work (Revision 3, Cnet, Twit) and I don't see myself downloading and curating everything. I just want to stream what I want to watch.

iaintgotnopants wrote:

Could it be a Canada thing? The only issue I had was annoying buffering when the video was set to streaming but that was fixed by switching it to progressive.

Depending on where Whiskey Media hosts their servers, it is possible that I've got some major distance to them which could cause the issue. I don't tend to have that problem with my ISP (I've streamed stuff from sites in Europe and Asia without issue) but it's possible. Might do some traceroutes and see. Flash also updated on both my systems today so I'm going to watch one of the videos that had corruption and see if that improves it. I'd definitely like to help them sort this out rather than cancel.

Did any yearly members here get their shirts yet? Or know when we will? I don't recall reading the ETA on them in the purchase process and my google-fu is terribly weak.

Blind_Evil wrote:

Did any yearly members here get their shirts yet? Or know when we will? I don't recall reading the ETA on them in the purchase process and my google-fu is terribly weak.

Saw some twitter retweets by some of the guys over there with people showing off their shirts on Friday, so I assumed they were just arriving.

Haven't seen mine yet fwiw.

Yes the shirts are being mailed out and yes, they are pretty cool; received mine in the mail today.

So they appear to have finally fixed the problem with HD videos corrupting after 18 minutes (though it was never acknowledged) but now there's a new problem. I was on a monthly membership but my credit card expired so I received a notice telling me it had to be updated for my membership to continue. A link was provided to their billing portal which had no ability for me to update my payment information. I e-mail their "support" person again and get told that wait for it...they're having problems with their billing portal and that the only way for me to update my info is to cancel and re-subscribe with the new card. They've got to be kidding right? A programmer friend of mind says a first year web design student wouldn't screw up like that. This whole membership thing was clearly rushed and just isn't ready for prime time. I'm going to have to think some more if the now working HD videos are worth giving my credit card info to these people.

I got my shirt in the mail a few days ago.

All in all, I'm glad with what GiantBomb has done. I read very little of the content, but what I do read, I enjoy. Tested seems to tickle my fancy the most. I find their video content is a wonderful compliment to the ArsTechnica articles I read. Their podcast is pretty entertaining too.

Parallax Abstraction wrote:

So they appear to have finally fixed the problem with HD videos corrupting after 18 minutes (though it was never acknowledged) but now there's a new problem. I was on a monthly membership but my credit card expired so I received a notice telling me it had to be updated for my membership to continue. A link was provided to their billing portal which had no ability for me to update my payment information. I e-mail their "support" person again and get told that wait for it...they're having problems with their billing portal and that the only way for me to update my info is to cancel and re-subscribe with the new card. They've got to be kidding right? A programmer friend of mind says a first year web design student wouldn't screw up like that. This whole membership thing was clearly rushed and just isn't ready for prime time. I'm going to have to think some more if the now working HD videos are worth giving my credit card info to these people.

I think the technical sophistication of the Whiskey Media sites sort of speaks for itself in this regard; oversights like this have more to do with their utter lack of resources than their lack of competence.

4xis.black wrote:

I think the technical sophistication of the Whiskey Media sites sort of speaks for itself in this regard; oversights like this have more to do with their utter lack of resources than their lack of competence.

I'm the first to admit I'm no developer but according to my friend, resources don't really enter into it. Programming the ability to change one's credit card information is trivial (especially when the ability to enter it is already there) and could be done in a couple of hours at most. Regardless of the reason, things like this aren't confidence inspiring.

Got my shirt yesterday! Haven't worn it yet but the sizes seem consistent with other Mediums I can find in a store.

I contacted their support team a few times (once due to an account syncing issue and another time about my shirt delivery) and got nothing but great help.

It's frustrating when you have problems and stuff but I give them the benefit of the doubt because they're doing something pretty big and different, not to mention I dig the content they provide me.

I feel like I listen to the GiantBombcast to the exclusion of pretty much everything aside from NPR these days (sorry GWJ CC). Since this is (I believe), the de facto GB thread, what do you guys think about Patrick? I like the news items he brings to the site and podcast, but I'm not sure I love him just yet.

I think I'm posting here because I am still bummed out about the death of the Brodeo and the culling of 1up. I miss Jeff Green.

Also, do we need/want a separate GB thread? I could see why we wouldn't want one, but I can totally see why we would too.

Edit: Also, I've been doing a monthly paid subscription to GB and am loving it.

Grubber788 wrote:

what do you guys think about Patrick? I like the news items he brings to the site and podcast, but I'm not sure I love him just yet.

Same, but I think that will change. I'm just surprised they were able to fit a 5th person into the podcast.

I hated Patrick when he was on the 1up Show. Hated him. But he was an intern then. Since then I've come to respect him and his new coverage. I'm not his biggest fan in the world, but anyone that takes away from time that Brad could be talking is a win in my book. With a little less rancor about Brad, Patrick does seem to fit in.

The rest of Whiskey sites are pretty uninteresting to me as I'm not in the deep end of the pool with them. I loved Screened when it first hit, but I've lost my interest. Not sure why.

Oh, put me in the "Will is annoying and stop showing up in everyone else's videos" camp.

I'll change the title of this thread to make it more of a Whiskey Media site thing.

I generally like Patrick. I was apprehensive when I heard he was coming to the site and would regularly appear on the Bombcast because when he was at 1UP, he always came across as trying to be like Luke Smith (who I think is absolute poison for podcasts, though Andrea Rene is quickly catching up to him but in a different way). He's found his own voice now though and he's clearly really smart and has useful things to say about games. He also does some of the best industry news coverage anywhere and he seems to have gelled with the personalities of the other Giant Bomb guys.

The only two Whiskey Media sites I follow are Giant Bomb and Tested and I signed up for a premium membership but I'm about to give up on Tested. The site used to be about all kinds of tech including off the wall stuff but now they've fallen down the same hole as every other site where they never talk about anything but phones and tablets and Apple gushing always takes up about two thirds of the discussion. Occasionally they'll review something weird like Oakley 3D glasses or some coffee thing but that's rare now. They had some great ideas like abstract theme weeks which were supposed to be centred around their Tested: The Show idea and that vanished into the ether. Their podcast is still OK but Will's Foghorn Leghorn-like personality has started to grate on me lately. It feels like they're still having a hard time figuring out an identity for that site but I hope they can because I love the idea of apply Whiskey's method of editorial to the tech industry.

Patrick does great news coverage, but I have never liked him on any podcast, and his Bombcast induction has only reinforced that opinion. I really wish he could have just stuck to news and left the rest of the crew to handle podcasts and reviews.

The first episode of their Chrono Trigger Endurance Run starts on Monday. I can't remember who was going to be playing but I vaguely recall being underwhelmed when they announced it.

iaintgotnopants wrote:

The first episode of their Chrono Trigger Endurance Run starts on Monday. I can't remember who was going to be playing but I vaguely recall being underwhelmed when they announced it.

oh sweet!! I will have to catch this.

Parallax Abstraction wrote:

I'll change the title of this thread to make it more of a Whiskey Media site thing.

I generally like Patrick. I was apprehensive when I heard he was coming to the site and would regularly appear on the Bombcast because when he was at 1UP, he always came across as trying to be like Luke Smith (who I think is absolute poison for podcasts, though Andrea Rene is quickly catching up to him but in a different way). He's found his own voice now though and he's clearly really smart and has useful things to say about games. He also does some of the best industry news coverage anywhere and he seems to have gelled with the personalities of the other Giant Bomb guys.

The only two Whiskey Media sites I follow are Giant Bomb and Tested and I signed up for a premium membership but I'm about to give up on Tested. The site used to be about all kinds of tech including off the wall stuff but now they've fallen down the same hole as every other site where they never talk about anything but phones and tablets and Apple gushing always takes up about two thirds of the discussion. Occasionally they'll review something weird like Oakley 3D glasses or some coffee thing but that's rare now. They had some great ideas like abstract theme weeks which were supposed to be centred around their Tested: The Show idea and that vanished into the ether. Their podcast is still OK but Will's Foghorn Leghorn-like personality has started to grate on me lately. It feels like they're still having a hard time figuring out an identity for that site but I hope they can because I love the idea of apply Whiskey's method of editorial to the tech industry.

Are you satisfied with the premium membership? Would you recommend it?

Heads up, they are offering yearly membership for $35 throughout the weekend. Limited to 2000 sales though, and they are down to about 1100. You can stack them as much as you want, they said a few people have paid up through 2013. I'm still doing the $5/month only though, because all I really care about is the HD videos.