I just wanted to start a thread where you get to share your experiences from work without having to hold back and word it carefully so everyone can understand. You can be as specific or as vague as you want. I was just thinking about how some members in my family ask how work has been and I start telling them about it then seeing their eyes glaze over even when I'm not using particularly technical vocabulary.
Also any changes that have happened to you in the workplace recently? Got involved with some projects? New training?
Let us know how you're day has been. I'll start off.
My company's Apple specialist had left so I've been given his responsibilities. I've been getting more involved with our network team, familiarizing myself with routers/switches and configurations to help with my cisco certifications. Since I've been showing some proficiency with networking, my job has been including me in WAN/satellite office support. I've also been promoted(?)/moved into our server hardware team. Basically providing hardware support for anything in our server room, on top of my other responsibilities. I've also been doing some OS/network testing with different devices that we plan on introducing.
My division started experiencing a lot of group changes. My group has been moved so that we can focus more on infrastructure and avoid taking level 1 helpdesk calls. For some weird reason our level 1 groups would just forward simple calls to my group (toner needs to be changed out when the client has the cartridge on their desk, printer is jammed) or not even attempting to troubleshoot/get any info from the clients. So now we're training them with basic pc troubleshooting.The software and hardware teams have been merged because the division director noticed that a lot of the responsibilities and skills were overlapping.
Anyways this what has happened to me in the past couple months. How about y'all?