Random thing you loathe right now.

In addition to this morning's crap, I found out that tomorrow (which is the last day before our Christmas break), I might have to drive across town drive (once in rush hour) during a massive blizzard in order to facilitate something that was supposed to be done today and which could also easily wait until after the break. Nothing like putting myself in dangerous circumstances because of someone else's poor planning.

Parallax Abstraction wrote:
mudbunny wrote:

The TSI Twitter CS guy who told me that a Motorola SB6121 modem was compatible with their plans. Of course, when I go to their website to sign up, it does not list that model.

Waiting on a response from them to find out the situation.

There are numerous customers using that model on their system right now. I know this for a fact.

Apparently, it is only compatible in Ontario. I live in Quebec. I really hope I am not out $100, as my father-in-law bought it in Florida.

Edit - Just got my response from TekSavvy:

No problem, we again apologize for the inconvenience, as suggested I would either attempt to return it or sell it on kijiji or sites such as that and you may even get more than you paid for it. Unfortunately that would be the best suggestion we could provide.

So annoyed right now.

If I were you, I'd tweet your experience to the various TSI executives that are on there. @TSI_Marc is the CEO and he takes stuff like this seriously. I doubt he'll be able to get you any compensation but he'll ensure it's beaten into the reps that you can't use those modems in Quebec. I feel bad cause I told you to get that modem. I just assumed they were used on the Quebec side.

Parallax Abstraction wrote:

If I were you, I'd tweet your experience to the various TSI executives that are on there. @TSI_Marc is the CEO and he takes stuff like this seriously. I doubt he'll be able to get you any compensation but he'll ensure it's beaten into the reps that you can't use those modems in Quebec. I feel bad cause I told you to get that modem. I just assumed they were used on the Quebec side. :(

I also got confirmation from a TSI CS guy that I could use that modem. The list I provided and asked "which one" was a list I got from TSI when I asked them what DOCSIS 3.0 modems could I use, as they didn't list any on their 8MBit option.

I tweeted at @TSI_Marc, suggesting that he look into retraining the CS reps.

I have a couple of clients and co-workers in Ontario that I'm trying to convince to dump Bell/Rogers and go to TSI. If any of them bite soon, I'll see if you still have the modem and maybe you can sell it to them.

Parallax Abstraction wrote:

I have a couple of clients and co-workers in Ontario that I'm trying to convince to dump Bell/Rogers and go to TSI. If any of them bite soon, I'll see if you still have the modem and maybe you can sell it to them.

No need.

Just got off the phone with TSI, and they are coming through big time.

I sign up (by phone) and give them the info for the modem I have. Then, I DM the CS guy my customer ID, and he will mail me a modem, on them, and I will mail them back the modem I purchased.

It was the screen shot of the tweets that did it. CS guy on the phone was, "Yup, we screwed up, and it isn't right that we had asked you to eat the cost of a modem that we said was compatible with the service you wanted." (Paraphrased.)

And that's why TekSavvy is the ISP the big guys only wish they could be. Nice to hear that worked out.

I would have been happy with an apology and a "you jump to the head of the line for installation appointment".

People who write their emoticons backwards.

0-:

Tanglebones wrote:

People who write their emoticons backwards.

It's the only way you can make the stroke emoticon. /;

It's ok, I hate me, too.

D:

:Ɑ

(╯°□°)╯︵ ┻━┻

┻━┻︵ (╯°□°)╯

iaintgotnopants wrote:

┻━┻︵ (╯°□°)╯

Yes, I'm so mad that I'm pooping tables!

Tanglebones wrote:
iaintgotnopants wrote:

┻━┻︵ (╯°□°)╯

Yes, I'm so mad that I'm pooping tables!

The pants would simply get in his way.

Tanglebones wrote:

(╯°□°)╯︵ ┻━┻

Jeesh, calm down.

┬──┬ ノ( ゜-゜ノ)

clover wrote:
Tanglebones wrote:

(╯°□°)╯︵ ┻━┻

Jeesh, calm down.

┬──┬ ノ( ゜-゜ノ)

(>_<)

•_•)

( •_•)>⌐■-■

(⌐■_■)

ლ(ಠ益ಠ)ლ

iaintgotnopants wrote:

┻━┻︵ (╯°□°)╯

It was all fun and games until someone started pooping tables.

Need an emoticon?

Why Not:

(\/) (°,,°) (\/)

Now Zoidberg is the popular emote.

Child with earaches, won't let us attempt any of the remedies we can find to help.

Already medicating to doctor's instructions.

I mean the nasage technique to clear the eustscheon tubes, warm compress, etc.

ಠ_ಠ

Usually I loathe having to complain about work....
..but I'm pulling the 3rd 12 hour work day in a row. On a Saturday.

And I think I'll have to pull another this coming Monday and From next Weds to next Friday as well.
Hopefully the last weekend of the year will be peaceful.

Happy Holidays to all.

Falchion wrote:

Usually I loathe having to complain about work....
..but I'm pulling the 3rd 12 hour work day in a row. On a Saturday.

My heart bleeds for you.

I stayed up all night playing the Heart of the Swarm Beta with Pikey. Now I'm at work. Hate myself.

So my holiday work schedule has ended up as follows:

Friday: 10pm to 6am (Sat)
Sunday: 6am to 2pm
Christmas Eve: 2pm to 10pm
Christmas Day: 6am to 2pm

Not sure which is worse, having only 8 hours between shifts or having a full 24 hours, where if I go to bed after work (as the graveyard shift practically demands), I'll be ready to fall asleep again when I start my next shift. :crazy:

Well at least none of them are 12 hours shifts anymore... like the Friday and Sunday ones were originally going to be. Well, at least as long as we don't have anyone else calling in 'sick'.