Age of Conan: Technical Support and Tweaking

RichyRambo wrote:

Thanks, I'll give that a try. Just to clarify, there can be different instances of Tortage? (not just dungeons?)

Yeah multiple copies of every zone in the game.

After last nights extravaganza i wanted to go over some bugs that were noticed.

STEALTH OMFG - sorry this is such a huge problem. Especially for the rogue classes. We can't stealth when someone in our party is in combat. This really effects everyone because while in combat a party member can't rest either.

Creating a raid - Tried multple times to try and create a raid and wasn't able to. We had 3 full groups at one point and kept having problems attacking each other.

Player Popping - Not sure how else to describe this, but it's where you look across a zone and you see nothing, but take one step forward and players/mobs will pop into view. Players can also run out of view kinda like running behind a curtain. Very annoying when you're shooting at someone and they pop out of view at that last moment and you can no longer target them.

How I envy you all who can actually get into the game. It's ironic that after convincing my friends this game was trash, only to cave in to buy it myself today, the launcher sits at 'scanning local files...' for an interminable amount of time that must be at the very least approaching an hour until it eventually gives me an error about retrieving a hash.

This is a digital smorgasboard that I am as of yet unable to partake of.

Yesterday after seeing a thread about screenshots on the official forums, I decididng to try to boost my rig up to high settings to test it out.

With the default high, I got some articles and sometimes the people would have weird white areas on the, I turned to 2.0 and turned off shadows and my computer is working like a champ. The environment looks 10x better with nary a performance/FPS hit. I almost got lost in the Wildlands because it looked so different!

The shader 2/3 differences are pretty dramatic. I think shader 3 is sharper and has better particle stuff going on like spell effects (or im just blind and stupid). Here's one for "duh" - I was noticing that the ground textures were popping a lot - as I was running, they'd go from blurry to sharp close enough that it was noticable and annoying. As this is a very very common issue in Flight Sim, I proceeded to do all sorts of minute fiddling to see what might fix it.

Two hours later I discovered the the slider for setting the distance at which to view high quality ground textures. Duh.

rabbit wrote:

The shader 2/3 differences are pretty dramatic. I think shader 3 is sharper and has better particle stuff going on like spell effects (or im just blind and stupid). Here's one for "duh" - I was noticing that the ground textures were popping a lot - as I was running, they'd go from blurry to sharp close enough that it was noticable and annoying. As this is a very very common issue in Flight Sim, I proceeded to do all sorts of minute fiddling to see what might fix it.

Two hours later I discovered the the slider for setting the distance at which to view high quality ground textures. Duh.

At least you found it! That has been a frustration of mine as well. I had yet to mess with that.

DONE!

I'm about to load this up on my Wife's rig (my old rig) and I hope for the best. Right now it's an overclocked AthlonXP @ something like 2.5 or 2.6ghz (.2 or .3 past the 3200+ speeds) w/ 2GB of DDR and an Nvidia 6800 (SM 2.0). Do I stand a chance of getting Conan running? I'm hopeful.

Shoal07 wrote:

I'm about to load this up on my Wife's rig (my old rig) and I hope for the best. Right now it's an overclocked AthlonXP @ something like 2.5 or 2.6ghz (.2 or .3 past the 3200+ speeds) w/ 2GB of DDR and an Nvidia 6800 (SM 2.0). Do I stand a chance of getting Conan running? I'm hopeful.

Heh I have sworn off definitively telling people that it will or will not run. I have seen people have a great time even with the lower settings and people with a great computer have trouble with it. As a result I am usually wrong so take what I am about to say with a grain of salt. With those specs you will likely be running at low settings and may have some performance issues. Try it out anyways and see how it performs.

This thread is very helpful. I didn't believe the "set stuff to high, shader 2.0 and disable shadows" thing until I did it. I basically kept the same framerate as I had on Low, but it looks a million times better.

Fingers crossed for the patch.

Soooo...it keeps resetting to Shader 3.0 without warning. Blarg.

I'm getting very frustrated by black screen lock ups. It seems variable - sometimes I can play hours, other sessions it will occur in as short as 10 minutes. The symptoms are that I will be be playing fine, then a stutter in the game play followed by a black screen with only the background sound still playing.

I'm running an Athlon 64X2 5600+, GeForce 8800 GTS, 3GB RAM, Vista Home. I downgraded back to the 175.16 drivers on the hopes that may help with no apparent improvement.

As far as in game settings I've tried windowed mode, Shader 2.0 and 3.0 with no apparent linkage to the crashes.

Anyone have any suggestions? Outside of the periodic crashes the game performs very well for me.

Have you upgraded to Vista SP1 yet?

It appears that if you hit the "Low" or "Medium" buttons in the Video menu, it resets the texture caching slider to 0. Every time I have moved this back to its maximum of 150mb I see a HUGE performance increase.

Dramatic Marlin wrote:

I'm getting very frustrated by black screen lock ups. It seems variable - sometimes I can play hours, other sessions it will occur in as short as 10 minutes. The symptoms are that I will be be playing fine, then a stutter in the game play followed by a black screen with only the background sound still playing.

I'm running an Athlon 64X2 5600+, GeForce 8800 GTS, 3GB RAM, Vista Home. I downgraded back to the 175.16 drivers on the hopes that may help with no apparent improvement.

As far as in game settings I've tried windowed mode, Shader 2.0 and 3.0 with no apparent linkage to the crashes.

Anyone have any suggestions? Outside of the periodic crashes the game performs very well for me.

I am seeing this for the first time after the 6/2 patch. I still hear sound and I still see the cursor arrow. The screen stays black for about 5-10 seconds then just pops back on like nothing happened.

ranalin wrote:

Have you upgraded to Vista SP1 yet?

Yes, running Vista SP1.

BabaGanoush wrote:

I am seeing this for the first time after the 6/2 patch. I still hear sound and I still see the cursor arrow. The screen stays black for about 5-10 seconds then just pops back on like nothing happened.

I occasionally have the same -- where the game returns, but more often than not it never recovers. I've checked the Event Logs to see if the GPU driver is crashing or something to that effect, but I can't find a trace of anything in the Event Viewer (either Application or System related).

I was reading the AoC forums and some people have reported anecdotal evidence that downgrading all the way down to the Nvidia 169.44 drivers makes a difference. Thats what I'll try next.

Dramatic Marlin wrote:

I was reading the AoC forums and some people have reported anecdotal evidence that downgrading all the way down to the Nvidia 169.44 drivers makes a difference. Thats what I'll try next.

Let us know if that helps. It happened twice in about 3 hours of playing last night and recovered both times. If that rate holds I'll likely not mess with drivers. If it increases though...

Dramatic Marlin wrote:
ranalin wrote:

Have you upgraded to Vista SP1 yet?

Yes, running Vista SP1.

BabaGanoush wrote:

I am seeing this for the first time after the 6/2 patch. I still hear sound and I still see the cursor arrow. The screen stays black for about 5-10 seconds then just pops back on like nothing happened.

I occasionally have the same -- where the game returns, but more often than not it never recovers. I've checked the Event Logs to see if the GPU driver is crashing or something to that effect, but I can't find a trace of anything in the Event Viewer (either Application or System related).

I was reading the AoC forums and some people have reported anecdotal evidence that downgrading all the way down to the Nvidia 169.44 drivers makes a difference. Thats what I'll try next.

I've had similar problems -- my screen will flicker for a bit, have one hard last flicker and then seem to correct itself. Once it starts doing this, I have to restart and hope it doesn't start again. Sometimes it happens and sometimes it doesn't. I've been thinking personally its a video card issue because my rig is more than capable in every spec to run this game well, even if my video card is a ATI x1950. I've tried reseeding my card and making sure the connections are good, making sure it is dust free, and this last time, seeing if the DVI port was bad and plugging it into the other port. Its quite possible that I heat fried my card, even though the rig gets great ventilation and actually sits right next to the air conditioner vent.

If this latest moving the monitor plug bit doesn't work, I'll likely be ponying up for a new video card.

When i had these problems my graphics card died like 2 weeks later. They started in another game first, but it got worse in AoC

Make sure that the card isn't overheating.

ranalin wrote:

When i had these problems my graphics card died like 2 weeks later. They started in another game first, but it got worse in AoC

Make sure that the card isn't overheating.

Come on baby die! Daddy needs a new pair of 8800s.

ranalin wrote:

When i had these problems my graphics card died like 2 weeks later. They started in another game first, but it got worse in AoC

Make sure that the card isn't overheating.

Yup, same problems I'm having. I've been keeping a close watch on the temp for the card and it hovers at about 40-50 C after a couple of hours in AoC. That's high, but its not terrible. I think my problems did start in NWN2 though now that I think hard about it...

Maybe I fried it at some point and now its just waiting for a PvP fight with 20 of my guildies on each side and I have one more swing to drop the big bad 80th lvl gooner before crapping out.

BlackSheep wrote:
ranalin wrote:

When i had these problems my graphics card died like 2 weeks later. They started in another game first, but it got worse in AoC

Make sure that the card isn't overheating.

Yup, same problems I'm having. I've been keeping a close watch on the temp for the card and it hovers at about 40-50 C after a couple of hours in AoC. That's high, but its not terrible. I think my problems did start in NWN2 though now that I think hard about it...

Maybe I fried it at some point and now its just waiting for a PvP fight with 20 of my guildies on each side and I have one more swing to drop the big bad 80th lvl gooner before crapping out.

40-50C on a video card isn't high. For most, 60C is normal. Most card's fans will run at 30% until at least 60C is hit. GPUs are designed to withstand a lot more heat than CPUs, for whatever reason.

Blackscreens are sometimes a sign of overheats, but freezes are a better indicator. Plus, overheats are easily repeatable. If you play for a few hours, lock up, then reboot, and can only play for a few minutes then you lock again, it's likely heat. If you're getting hours after that initial lock-up, heat is unlikely. Either way, it's hard to diagnose heat unless you're sitting at the terminal. I would say with the symptoms it sounds like a processor overheat (blackscreen, occasional to rare BSOD) or a driver issue.

Shoal07 wrote:
BlackSheep wrote:
ranalin wrote:

When i had these problems my graphics card died like 2 weeks later. They started in another game first, but it got worse in AoC

Make sure that the card isn't overheating.

Yup, same problems I'm having. I've been keeping a close watch on the temp for the card and it hovers at about 40-50 C after a couple of hours in AoC. That's high, but its not terrible. I think my problems did start in NWN2 though now that I think hard about it...

Maybe I fried it at some point and now its just waiting for a PvP fight with 20 of my guildies on each side and I have one more swing to drop the big bad 80th lvl gooner before crapping out.

40-50C on a video card isn't high. For most, 60C is normal. Most card's fans will run at 30% until at least 60C is hit. GPUs are designed to withstand a lot more heat than CPUs, for whatever reason.

Blackscreens are sometimes a sign of overheats, but freezes are a better indicator. Plus, overheats are easily repeatable. If you play for a few hours, lock up, then reboot, and can only play for a few minutes then you lock again, it's likely heat. If you're getting hours after that initial lock-up, heat is unlikely. Either way, it's hard to diagnose heat unless you're sitting at the terminal. I would say with the symptoms it sounds like a processor overheat (blackscreen, occasional to rare BSOD) or a driver issue.

I think I found the problem, and it does rest with the video card. Apparently, the first DVI Port in the card is just bad -- has a bad connect or something. I moved the cable to the second port and I've had absolutely no problems whatsoever in about 8 hours of gameplay since.

FYI:

I *think* I solved my out of memory error this morning.

In short:

BCDEDIT /set increaseuserva 3072

This (according to people smarter than me) let's vista allocate more than 2 gigs to an application. Note this apparently has nothing to do with getting a 32 bit OS to use more than the 3G of physical memory. What it does do is allow the OS to allocate more memory to the app (whether it's using it through swap or not).

I imagine that there's a memory leak at work here, and thus this really only delays the inevitable crash, but it got me two hours clean in Old Tarantia. Doesn't seem to impact performance.

I'm getting the complete system lockups now too. I can't stay in the game for more than a couple of minutes before the my entire system locks up. Sometimes it'll be a black screen, sometimes the game image will freeze.

I just upgraded to a 8800GT, played all last night on high settings no problem. Tried setting graphics to low or medium, and I get the same crashes. All my other games are running great. Videocard is sitting around 50c, so I dont think it's overheating... This is crap!

Are you running Vista? If so SP1?

What version of nvidia drivers are you using?

No Vista. I'm running XP 32-bit. I'm using the latest drivers.

I've got this odd issue where the game will suddenly logout, and then not only will I not be able to log back in ("authentication error") but my computer's internet connection will be broken. I can restart the game up to the login screen, and otherwise run other stuff on my PC just fine, but my ability to use my internet connection for anything is completely disabled. A full PC reboot fixes it. This usually happens at least once per play session.

I get constant (as in 3-4 times a play session) lag spike that will cause my bars to all go red, and I can't move - but chat still works. Within 1-2 minutes it boots me to the login screen. I have a snappy login and am back almost immediately though. Kinda strange.

Swat wrote:

I get constant (as in 3-4 times a play session) lag spike that will cause my bars to all go red, and I can't move - but chat still works. Within 1-2 minutes it boots me to the login screen. I have a snappy login and am back almost immediately though. Kinda strange.

This is a known bug for certain zones which they were supposed to have fixed last patch. While not as bad as before it still happens.