So, I love GameFly...sorta. Their games always seem to take awhile to get here, but I think I can live with that. However, lately I've had problems that make me wonder if they're not insidious money stealers.
In late Aug. I received a copy of Dead Rising. It didn't work (GWJ post suggests Aug. 19). I sent it back (after getting new memory card to test with Dr, so perhaps on Sept. 3).
Sept. 5 - receive email stating that NCAA 07 had shipped. This was pretty far down my Queue, but that'll happen.
Sept. 14 - I report that game missing. They send out email saying they've shipped out another copy.
Sept. 29 - I report that game missing, file a complaint with customer service.
Their response was to state that perhaps my access to the postal system may not good enough. They go on to say they may have to review my account if there are any further problems, evidently to see if I'm worthy enough to continue taking my money.
So, here's my psuedo-conspiracy theory that I'd like to hear from you folks about: I wonder if they just don't have enough Xbox 360 games, so they're "sending" out games....well, but not really. 8 of their 10 most popular games are for the 360, and almost every game is listed as "short wait". Has anyone else had problems like this with them lately?
It sorta' pisses me off that they blame my postal route and such, especially since a game I purchased from them on Sept. 29 has already arrived. I bought that game because I had a bunch of GF dollars and thought I might end up bailing on these folks. In the end, I paid for the month of September without getting a single new game. (I held the other one...who wants to have both games in transit?) And their customer service response was annoying to me.