Tech guru needed: Pest Patrol installation issues
Ok, I'm a tech at a GeekSquad here in Ottawa, and lately I've been pushing a lot of Pest Patrol sales on my customers (it's a fantastic product that works on "magic".). Anyways, we've run into a really wierd issue that neither me nor another senior tech can figure out.
If you log into any user besides the one that installed it, it says ppctl.dll is damaged and cannot be repaired because you do not have sufficient privileges...
Again this error only occurs if you log into any account other than the original installer's account.
The workaround we found is by manually editing the offending registry entry's permissions to accept all users, deleting the permissions (if you do not edit the entries for permissions the entries show as damaged). I don't know if there's any other techs on this board who are familiar with the software but the internet seems to be a void for information on this topic. Any ideas are appreciated