I got a call from my bank's fraud detection unit yesterday informing me that they froze my online banking privileges because 2 suspicious email transfers occurred the day before for almost $1500. Oh sh*t. I did not make these transactions.
Some dickhead somehow hacked into my system, used a keylogger on my main computer and robbed me of $1500 that the fraud detection team seemed to think it was uncertain at best I would ever get back.
I immediately began a Trend online virus search on my computers. I run naked and scan with Trend every couple weeks as I am behind a hardware firewall, am a super savvy surfer, don't use microsoft outlook and generally delete any mails I wasn't expecting. I loathe the devouring of my system resources. Maybe I need to change.
Anyway, my main machine and 2 other computers came up clean. My kid's computer (shared by my children aged 4 and 7 and my 14yr old nephew when he's over) came up with one trojan and one backdoor. Uh Oh. My wife used online banking to pay our bills one week ago. I also installed a wireless network with WPA password protection a couple weeks ago.
So, to my reckoning, either the dickhead was cruising my suburban neighborhood with a laptop scanner and the knowledge of how to break the newest wireless encryption or one of the viruses let the dickhead in and he somehow put a keylogger on my main machine without leaving a trace. By no trace I mean I used 2 different keylogger detection programs and my whole network came up clean. My hardware router's meager logging only goes back to Oct 1st but shows that only my authorized machine made contact since then.
I am so angry this happened to me. I am the guy people bring their systems to after things like this happen to them! I've cleaned more spyware out of people's systems than I could possibly count. Other than running virus protection 24/7 I've used every other precaution I possibly knew how to make. My brother works for an antivirus/spyware company for Christ's sake!!!!
So, does anyone have any idea on what I should do in the aftermath of this? Are my assumptions faulty? Would a virus scanner pick up a backdoor program the Dickhead placed manually after being in my system or is deleting the viruses on my kids system enough? Is there anything other than flattening all 4 computers on my network I can do to be sure I'm safe now?
Aaaaaarrrggghhhh!!!!!! I hate this.