If there's absolutely one thing I hate about games, it's cutscene-heavy ones that don't give players the ability to skip the cutscenes. Notable purpotrators that spring to mind are Final Fantasy X, Starfox Adventures and Eternal Darkness. Yes, they were fun, but two of them being games that actually inspire replayability (FFX's different grids and secrets; ED's three different endings and experiencing all the insanity effects), it's really pathetic and downright offensive of the developers to force players through them all every single time. There's absolutely no reason not to make this an option. Even if people were to "accidentally" hit the action/start button and skip a cutscene unwillingly, it could easily be fixed by having some sort of button-combination to skip them. A hassle, for sure, but it'd sure as heck make my gaming-life more comfortable.
Another thing many developers tend to ignore is including subtitles. Games that rely on dialogue for plot progression should definitely include this, especially considering the whole voice script has already been written. I'll never forget playing Splinter Cell at a retailer with the sound turned down and having to go through the intro and the like without having a clue what was going on.
So, opinions? Am I just being a real hard-ass on the poor developers or do you agree?