Disk Event 11 errors only with 9800GTX+ video card
It's the oddest thing guys and I'm wondering if anyone has any insights.
A few months back, I picked up an 9800GTX+ on the cheap because I knew a guy who did bulk orders but had a few of these left over that he couldn't move (mainly because everyone seems to have jumped to ATI and the GTS/GTX series. Really bad timing on his part).
This was to be the first step in a new build that I mentioned around here but budget constrains mean me put it off for now.
I did install the 9800GTX+ but was getting a problem where my rig wouldn't even POST, eventually I figured that I need a new PSU as my old one simply didn't have the amps for it.
So forward to a few days ago and I got around to buying a new PSU: Coolermaster GX650W with a single 12v rail at 52A. Good enough for the card. Installed it and sure enough no more problems during POST. WinXP starts clean, I install latest Nvidia drivers and have a good game of ME2 for a few hours. Then it starts to hang.
Checked my event logs and there are tons of Event 11 errors, which means my HDDs are going or there is something wrong with the cables. So I then proceed to swap cables with no change, upgrade my mainboard BIOS with no change, install the latest nforce drivers for my nforce4 mainboard which only caused other problems because those drivers were never good in the first place.
But the minute I install back my old 9600GT video card, all the disk error problems go away.
Specs:
CPU: Core 2 Dual E6400 (no overclock)
Mainboard: Asus P5N32-SLI-SE Deluxe (Socket 775, nforce4 based)
RAM: 2GBs 333mhz DDR2
HDD: 2x Seagate 250Gb
PSU: Coolermaster GX650W - 650W with 12v single rail 52A
Old Video card: Asus 9600GT 512mb
"New" video card: XFX 9800GTX+ 512mb
OS: WinXP Pro
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Are you sure your system isn't drawing more power than is comfortable for the 650W (remember that it won't be 100% efficient conversion all the time)... I know the 650W PSU i recently bought is only rated for 80% of its wattage - though this is "guaranteed" for all levels of use. Multiple HDDs and drives can put that little extra strain which pushes it over the power limit.
Some things i'd try:
- Remove (unplug from the PSU) all non-essential HDDs and optical drives and try it on the same PSU
- Use the original PSU (if you still have it) to power the HDD and optical drives
If the problem doesn't occur then you know that 650W at the provided efficiency isn't quite good enough for your system.
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Was the 9800 the only component you changed?
Nobody should be excluded from games just because they can't afford a cummerbund, top-hat and pince-nez!
Well before the new 650W PSU, I was running a 600W PSU with 2 12V rails at 26A each. I tried using that one with the 9800GTX+ and after having to reset my BIOS to get it to POST properly, the problem still occurred. So yes it could still be a lack of power problem. On hindsight, I should have bought the 750W PSU model instead. It was just $15 more...
So how do I try to get the old PSU to power just the HDD and optical drive? Plug it in and run just the cables to them?
The 9800GTX+ is indeed the only component that I changed.
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52A really ought to be enough. It sounds like it might not be performing to spec. Can you still return it?
Staats wrote:
By the way, I looked that card up, and it needs 141 watts at maximum, or about 11 amps at 12V. A 52A power supply, if it's working, should be vast overkill.
Staats wrote:
Yeah. Just get another kettle lead (three prong adapter) and plug in your other PSU and attach the power connectors to the drives.
It would also help determine if your new PSU really isn't performing to spec.
[edit] According to the XFX website it requires a 450W PSU minimum. Not sure if that also includes basic system hardware like a HDD and optical drive etc.
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IRC Pearls of Wisdom:
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On Duoae's suggestion I hooked up my old 600w PSU to just my 2 HDD & optical drive, jump start it with a paperclip and boot up my PC with the new PSU powering the mainboard & the 9800GTX+.
No disk errors with ID 11, 51 or otherwise.
I only left it running like this for 10 mins but ran a few HDD intensive applications & still didn't get any disk errors in my event log while before it would start to fill it up from the get go.
Looks like the new PSU is indeed underperforming. Either that or my HDDS really pull down alot of power.
On my way to the shop to get the PSU exchanged for something around the 750w range with a single 12v rail again. Will report back once I get back and try it out.
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Well I'm back with a 750W Coolermaster in the same series running a 60A single 12V rail.
and I'm still getting Disk error ID 11 and atapi error 5. Yet to experience a crash yet though even after running my partitions under a full file check, usually it happens pretty fast during the check.
I've just about had it with this card. I could blame the PSUs but really it can't be that below spec that it won't support a card that's 100Ws below the required range according to the XFX website.
My thoughts are to try to get a refund from the guy I bought it from and then use that, plus a little bit of a top up, to get either a HD5770 or a GTS250. Newer gen cards that are just better for less power.
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10 minutes isn't an especially long time but yeah i would definitely think about getting a new card. From the looks of it, the graphics card is causing surges or something which is causing the PSU to stop supplying the system with power temporarily.
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IRC Pearls of Wisdom:
Bacon is a goodjer in your pants.
Yeah. I know 10mins wasn't very long but I was kinda concerned abt having all my HDDS relying on power jumpstarted with a paperclip. Hate to accidently knock the darn thing & cause a full power lost while it's Reading or writing something.
Anyway the errors always appear even from starting up windows so that should be a pretty good indicator.
Finally crashed again while loading STO. Looks like I really got to try a another more modern less power hungry card.
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Well time to put a cap on this whole ordeal. While passing by a shop on my way back from work, I pop in and pick up a XFX GTS250 1Gb Core Edition for about $25 more than what I paid that guy for the 9800GTX+.
Went home, popped it into the rig, no disk errors. Ran disk checks on my main partitions and left them for a few hours, no issues, solid as a rock.
Fired up 3DMark06 and the total score is about 60 points below what I got that rare time the 9800GTX+ completed the whole test. Hardly much of difference.
I don't know what I would have needed to do to get the 9800GTX+ running. Pay another $75, trade in my PSU and get a 850W model? and keep going up if it doesn't work again?
I think going with GTS250 was the best choice I could have done (apart from, perhaps, getting a ATI card instead). And I'm looking forward to carry this card over to the new rig later this year.
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I repeat:
That's not normal operating standard for that card and as Malor pointed out earlier in the thread, the theoretical power requirements should have been met by your current PSU. Looks like the 9800 might be faulty - it's not unknown for NVidia cards of that generation.
My and Tboon's podcast: The Easy Button
IRC Pearls of Wisdom:
Bacon is a goodjer in your pants.