No Sumosac makes me a Sad panda. Updated with AWSOME!
So, just a warning to all of you out there, who are considering ordering a Sumosac. I ordered one a month ago and they still have not shipped it, which I am quite disappointed about. If you need funiture quickly, this might not be your best choice.
Am I being overly critical in this delay? Or is this type of thing usual (not from the specific company but in general)?
Update:
Ok, so, Sumo Lounge has shown its class. The issues that I have had were due to cross border shipping BS with the factory that Sumo ships with. The factory was unprepared for such a large demand and did not have the ability to ship to Canada (This has since been solved).
Now the awsome: the owner has offered to send me an Omni. This was a very generous offer, for a problem that was beyond his control.
Special thanks to rabbit, GWJ and Sumo.
Come play Team Fortress 2 with us. I'll give you some Sumo Sac.
NOTE: This is not a doodle bug.
BF2142 Stats
Planning on ordering one, thanks for the heads up.
*Legion* wrote:
Did they deduct the money from your account yet? I'd be a little leery if they did, though most places don't draw the money until they ship the item.
I ordered a Christmas gift online from Restoration Hardware about a month before the holiday. After a few subsequent email updates informing me of a back-order delay, I finally got my shipment the following March!
Have you contacted them and asked for an explanation?
When ordering custom furniture, 6-8 weeks or more is common. I wouldn't really include a Sumo in this though.
They have billed me. They also sent me an email (26 days after I ordered), telling me that they were back ordered and would let me know when they would send it.
I am a pretty patient guy, and after Rabbits review, am willling to wait; but I would recommend waiting a while if you were planning on ordering, as 30 days is a bit much. I need a fraking couch/gaming chair.
I just wanted to put a warning to you all, as there is nothing about back order on their website or when they charge you. ill keep you posted on when they send it, but I have been hanging out on a lawn chair for 30 days. I blame Rabbit!!!#@!
Wow, this ruins my plans to get one for my apartment at school.
*Legion* wrote:
Well if you decide to get one then expect a 3 month delay. I guess if you plan for it, it won't be all that bad when it appears for you in 9 weeks because then it's 3 weeks early!
Prederick wrote:
"When fascism comes to America it will be wrapped in a flag and carrying a cross." - Sinclair Lewis.
Yea, I just wish I had known. Ive been sitting in a frigging lawn chair to do my gaming. The big "usually ships within 3-5 business days" on thier website is sorta misleading.
Doesn't sound like this is any "sorta" about it, it simply is misleading. And the fact that they already billed you for no services rendered sounds like bad business.
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Oh no, if you click on the "usually ships within 3-5 business days" statement, the pop up window says "...for sufficiently large definitions of 3-5", in effect.
Now, that's chutzpah.
Extremism in the defense of liberty *is* a vice. It has been since the first Crown Loyalist was tarred, feathered and set afire, and it's no better now. It corrupts first the individual, then ultimately the institution it defends.
My Sumo Beanbag came through fairly quick when I ordered it, certainly within 3-5 business days. I think they may have gotten too popular too fast. Anyhow sucks about your bag buddy, hopefully they get their sh*t sorted because I'd like to order a few for my new house.
You can't do this!
Of course I can, I'm Will Wright, bitch! - The Simpsons Game
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I ordered one of the smaller ones a few months back, and it shipped promptly. Good beanbag, very comfortable, and amazingly tough.
Charging you before shipping is illegal in many states, I believe.
I was just discussing the sumo sac with my girlfriend last night. It will be a purchase that hopefully I will get to persuade her into once we have our own place.
"Uranus is positioned for summer surprises." - from Tarot.com's mailing list
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Hehehe, yeeeaaaaaaaaaa...that's not happenin'.
Quintin_Stone wrote:
lunabean wrote:HantaXP,
I can only imagine the sadness you must feel looking down at that empty place and wondering what it would be like if you had a sac there to enjoy.
"Also, I have four legs and am covered in wool. Baa!" *Legion* reveals his inner furry.
Wow, this is a major bummer. I would like to get one by the time I move into my apartment around August, but this really kinda scares me.
*Legion* wrote:
So they didn't tell you it was backordered until after they had taken your money? Not cool. I'd like to think I'd have asked for a refund or some sort of compensation (maybe free next day shipping when it does come in) but I'm non-confrontational enough to know that I'd probably be doing the same thing you are.
On a side note, not every company is so disorganized. I recently ordered some water shoes and the expected ship date was July 5th. I got the shoes two days after placing the order, a whole 6 days before they were even supposed to be shipped.
Duoae wrote:
Stengah's Steam ID
ICO: Stengah
Did you call and speak to the dood? The charge before ship thing is a monster no-no. If you've had no luck making real human contact, drop me a PM and I'll piss on someone's shoes.
Gamertag: GWJ Rabbit | Last.fm | Twitter
"Think of it as 'grinding SO rep in the Kitchen instance.' " - Montalban
*Legion* wrote:
Nicely done, Nos.
The democratization of the web ... has installed an illusion of a digital first amendment that protects speech no matter how poorly spelled or stupid. - Elysium
Wordsmythe is my hero. - rabbit
XBL: E Munnie
Charged to Visa at the beginning of June. June 30th, someone emailed me telling me that they were back ordered. When I called the guy earlier in the month he said that the sumo sacs had been shipped out (i didnt give my purchase order or anything, i just assumed that I would get one.) Nope, nice email though, maybe a little late
....
From Andrew Milligan (the dude at Sumo):
Anyone who's still waiting, please drop me a PM with your email address so Andrew can contact you.
Gamertag: GWJ Rabbit | Last.fm | Twitter
"Think of it as 'grinding SO rep in the Kitchen instance.' " - Montalban
If it is something to do with the cross border stuff then I can't be too mad with the company for it, Ill just turn my rage to all you damned americans.
edit:
Thanks for that Rabbit, i do appreciate it.
Bring it.
The democratization of the web ... has installed an illusion of a digital first amendment that protects speech no matter how poorly spelled or stupid. - Elysium
Wordsmythe is my hero. - rabbit
XBL: E Munnie
Be warned wordy... Hanta isn't as cute and cuddly as that there avian critter in his avatar.
You can't do this!
Of course I can, I'm Will Wright, bitch! - The Simpsons Game
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Xfire/Xbox Live: StylezXP
I internalize my rage, thinking of interesting ways to bring your country down. Oh wait Bush did that for me.
Back to the topic though, Im pretty happy with the company right now.
My wife and I are very interested in getting a Sumosac King.
How sturdy are these things?
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Stop whatever crap you're playing and join us in SOCOM.
It is the one that I ordered. Ill give it a good run over to let you know Legion (Im 300 lbs so it will be a good test).
Mine is abused - heavily - by many children, all the time. It takes a ten second fluff once in a while to reform it back into it's gelatinous cube self, but it seems indestructible. Also, muddy foot prints and chocolate wash out of the cover just fine.
Gamertag: GWJ Rabbit | Last.fm | Twitter
"Think of it as 'grinding SO rep in the Kitchen instance.' " - Montalban