Work Talk - Motivation

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CEJ's picture
Location: Southern California

So, what motivates you? How do you get motivated? How does your bosses or your bosses boss try to get you focused and moving on something?

This week, the tried and true 'you job is on the line' stick came out and rapped me nicely across the knuckles. The other less experienced managers promptly rallied; mandatory overtime, nights & weekends are now all on the table until we can get our current project completed in the month of February. Now, I don't blame them for their immediate and full commitment to this. After all, they hadn't worked in the shadow of outsourcing as I had for the past decade. They were a sheltered lot, having followed the same CIO from organization to organization for the better part of the 90's on up to last year when the company was acquired.

Now, the motivation was delivered, as it usually does to supervisory or 1st line managers, in a secret, almost covert manner. After all, they don't want to upset the staff. The message was veiled, albeit thinly, behind my current manager being fired over a failure to comply with my current companies rigid security practices. If we fail after all, what's the point of us even being there, and thus, the weight of our current employment situation was added to the mix.

The point I am getting at is this; sha .. nan ... agans. No one will loose their job over this. The scheme was hatched in someone's office and the heavy was made out to be my current second line manager. All in the effort to try and get the staff, who have been driven to meet impossible deadlines and goals over the past year, to complete yet another string of ridiculous project deadlines. Hell, my current employer has all sorts of employment issues and adding 65 people to that list is not likely to happen. I have been surprised before but not by any of these folks.

The point I am trying to make is this; do we really have to point out, in this day and age in the IT employment market, that all of our jobs are held, at best tenuously? Is that a way to try and motivate folks to burn their personal time because some transition process was fundamentally flawed? Do they really have to threaten people, because they are unable or unwilling to even do the job themselves to figure out how to do it? It's fascinating to me, especially given the fact that several other groups are looking to recruit me away from my current position. Seems, their motivation has backfired a bit.

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nsmike's picture
Location: Pennsylvania

I've always thought that the IT sector should unionize. There are only so many ways for IT people to stop being treated like that, and a union is one of them.

As far as motivations go... Well, I set small goals. A certain number of a certain item every hour. I'm a procrastinator, big time. My motivation is more procrastination. If I have to finish 2 things this hour, get them done quick so I can put off the next 2 and waste the intervening time in whatever way I see fit. It works for me, because I get to waste time and have my work done all at once.

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Kannon's picture
Location: The funny-shaped state with the spuds.

Union for the techs? Win.

My motivation is knowing (and everyone around me knowing, without so much as a word from me) that I'm better than the "supervisor" techs in India.

That, and I can't afford an ICBM for when I get a particularly stupid tech in India.

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karmajay's picture
Location: St. Pete, Florida

Yes, negative motivation is alive and well in most workplaces.

I remember working for a company that instituted a 60 hour work week to get products tested which included having to come in for 8 hours on sat or Sun. This happened for 6 weeks. Finally the Dept head told everyone he would slack up on the weekend requirement as long as machines being tested were making progress. That weekend pretty much nobody came in. The following Monday he was furious that nobody voluntarily wasted their weekend and re-instituted it.

Again, management and planning mistakes punish the workers.

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CEJ's picture
Location: Southern California

Well, negative motivation is a quick hit. It will work for short periods of time but is not sustainable. The problem here is that, using the stick (as opposed to a carrot of some kind) continues to drive a wedge between the first lines and the staff. Second lines have little concern about such things and only focus on resource count and budgets.

Again, this can only go on for so long. I know they understand that as well, since its taught in a required management 101 class. All hail the coercive management style.

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The raw power of the negative. (NSFW language)

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magnus's picture
Location: Dallas, TX

CEJ wrote:
The problem here is that, using the stick (as opposed to a carrot of some kind) continues to drive a wedge between the first lines and the staff.

I prefer to use orange sticks

Threatening the loss of employment only works if it's actually true. I find that the best way to motivate is to:

a) Hire intelligent people with a passion that care and take pride in their job
b) Tell those people the truth about what will or won't happen if a specific deadline is missed. I.e. if we hit this release date with this new feature, we'll have an opportunity to get this account that will get the company to this point.

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DSGamer's picture
Location: Pacific Northwest

This is the nature of the tech industry, in my experience. I've never worked on a project that was well organized or didn't turn into a death march at some point. Never. I'm on one again right now. And the goofy thing is I love my work, so I keep putting up with it. Generally I end up putting up with it somewhere else. So I end up with such disgust and disrespect for my management that I have to leave and go somewhere I believe in. Until they burn me out. It really really sucks that the industry is this way.

My wife never understood me and my relationship with my work 100% until she got into the tech industry. Now when I tell her how things are going at work, the management over-promised and now we're going to work weekends, she looks at me very mournfully and truly gets it. She gets that it sucks not only because of having to work weekends and long hours, but because I still love my work. So in the end they can abuse me to some extent and because I love the work and the challenge of solving the problem, I'll put up with it. And then I'll get burned out and move on. I'm not sure how to gain motivation in those situations. My motivation is that we don't have kids, don't have a mortgage, so I always know in the back of my head that I can tell management to take the job and stick it and I can leave. And then I do that if it gets to be too much.

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bnpederson's picture
Location: Napa, CA

My motivation is pretty much entirely internal. I work with my brother on database software and don't have many set deadlines, something along the lines of "within six months" is as close as I get. So what I do is I give myself deadlines; I'll say, "Okay Brian, get these changes done by Friday or else" and then start working like mad. The funny thing is I don't really have a "or else" for myself, nor do I reward myself when I meet my self-imposed deadline. I just know I have to do it so I work as hard as I can to get there. When I don't I keep on working until it's done.

Not sure if that makes any sense, everyone I tell this too outside my brother seem to think I'm crazy.

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Danjo Olivaw's picture
Location: Krauser Lab

nsmike wrote:
I've always thought that the IT sector should unionize. There are only so many ways for IT people to stop being treated like that, and a union is one of them.

What about a IT union could prohibit companies from just outsourcing?

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bnpederson's picture
Location: Napa, CA

Danjo Olivaw wrote:
nsmike wrote:
I've always thought that the IT sector should unionize. There are only so many ways for IT people to stop being treated like that, and a union is one of them.

What about a IT union could prohibit companies from just outsourcing?

Mafia ties?

Remember, only by treating everyone with dignity and respect can we maintain the element of surprise for that inevitable day when we wipe our enemies from the face of the Earth.

For clarification, "bnpederson" is pronounced "Brian."

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nsmike's picture
Location: Pennsylvania

Danjo Olivaw wrote:
nsmike wrote:
I've always thought that the IT sector should unionize. There are only so many ways for IT people to stop being treated like that, and a union is one of them.

What about a IT union could prohibit companies from just outsourcing?

Well, that's the problem with unions, you have to get everyone to agree to join it, and then make it pretty much required. No easy task. But you can't outsource on-site IT staff to India.

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Cod's picture
Location: Tucson, Arizona, US of dang-its-hot-here

CEJ wrote:
The point I am trying to make is this; do we really have to point out, in this day and age in the IT employment market, that all of our jobs are held, at best tenuously?
This is really a negotiation...an attempt to get you to trade something (your time) in return for something (supposed job security, an ataboy, Alex Baldwin's set of steak knives, etc). Slapping the other party around with known, unpleasant realities, plus a few exaggerations for effect is a negotiation tactic. It may be 100% bluff, but if you're negotiating individually rather than as a group, it can be tough to call them on it.

CEJ wrote:
Do they really have to threaten people, because they are unable or unwilling to even do the job themselves to figure out how to do it? It's fascinating to me, especially given the fact that several other groups are looking to recruit me away from my current position. Seems, their motivation has backfired a bit.

If it works, why wouldn't they do it? Obviously I don't know your circumstances, but I've seen a lot of people complain, threaten & then knuckle down and do exactly what was ordered. Repeatedly.
Now there are follow-on issues around the quality of the work done and the long term turnover, but at least where I am, many of the people who take this approach to motivation have an 18-month to 2-year stint in a role, then move on, debris in their wake, so those kind of issues don't matter to them.

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Certis wrote:
The raw power of the negative. (NSFW language)

Coffee is indeed for closers.

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LilCodger's picture
Location: Bah!!!

Eh, "when your only tool is hammer".

IT is the new auto mechanic. If you suck at everything else, but don't want to live in your parent's basement forever, you go into IT. There is now so much chaff in the industry, that management sees everyone as expendable.

We're dropping people like flies around here because the pay scale was lowered (union btw) and they keep moving good people to dumb schedules while piling on the work. Every time someone leaves, they get to hire another at the bottom of the pay scale.

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CrawlingChaos's picture

CEJ is no stranger to the workplace woes that I faced, I've cried in my beer to him many times. He gives good back rubs if you are stressed, by the way. But I digress...

I don't think it is just the tech industry. I decided to take a chance and make a bit of a zag in my career recently. It was not difficult to make the transition from a task perspective, however it was a definite shift in culture. I was expected to work weekends, holidays and was to be available at any time of the day for the latest fire drill. At one point, the team pulled an all-nighter - came in on Sunday morning and didn't leave until Monday afternoon.

At first, I thought it was something that would even out and get more sporadic... it became more the rule versus the exception. The deal breaker was the "come to Jesus" talk. Iron fisted motivation doesn't work on me. Repeatedly threatening me that my job is on the line is just not a motivation in any sense. Yes, the task may get completed, but my respect for someone as a manager goes away. A lack of respect for my personal time and space did not translate into a happy worker.

The good news is that I escaped and I'm much happier these days.

What continues to baffle me is that people put up with it. Folks still work there and probably will continue to do so for years to come. Good jobs and good working environments exist and as an employee you can't get complacent and let organizations do stupid things. Vote with your feet and find work elsewhere.

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Chiggie Von Richthofen's picture

My boss is currently trying to motivate me by acting like a complete jackass while keeping himself completely ignorant of everything that I am responsible for. This keeps a nice tight cord of tension since he is, as stated, a huge douche bag, but, is so bewildered by my arcane magics that he doesn't even know what fake bullsh*t to trump up to fire me over.

We are a software development/install/tech support department run by someone who can barely surf the Internet. In the last company memo he spelled the name of our department wrong (HIS department). He tried 3 times in the same conversation to schedule me to go out of town on a day I was going to have surgery. He hired two new people and then put them on the phones with no, absolutely no, training whatsoever (STILL no training and it's been about two months). I only mention these things specifically because I figured the constant stream of stupidity, lying, cheating, and selfish assfaceness would be implied.

This after a boss that at first just threatened us and then completely checked out, a couple other bosses in the past that just wanted to be my friend, and no real memorable inspiration from my mostly absent father. Honest to God, if I ever met someone who was truly motivating, I'd probably mistake the warm feeling in my chest for a heart attack.

I am so far deep in my own little "go f*ck yourself" world, that I don't even know if I would want a truly motivating figure in my life anymore.

I pretty much got it handled. Thanks for nothing, jerk offs.

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The Fly's picture
Location: Both feet lefty. Stepping half correctly.

I've always envied the mobility of folks in the IT business, whose skills are needed just about everywhere nowadays. But I do see the obvious downsides.

I once heard a department head (not at my own place of employment) grumbling about the personality of his IT manager. "The good news is these geek types are totally expendable," he said. I was disgusted. They fired the poor guy a few weeks later.

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Danjo Olivaw's picture
Location: Krauser Lab

Chiggie Von Richthofen wrote:
I pretty much got it handled. Thanks for nothing, jerk offs.

By reducing these thoughts to a concise post relavent to an alread existing thread, rather than just writing an open letter to the internet, I feel that I have been cheated out of rage induced entertainment. Beef it up to a minimum of two thousand words by Friday or you're fired.

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Location: Oregon

What motivates me: zombie pirate robots.

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casktapper's picture
Location: Toronto

The Fly wrote:
I've always envied the mobility of folks in the IT business, whose skills are needed just about everywhere nowadays. But I do see the obvious downsides.

I once heard a department head (not at my own place of employment) grumbling about the personality of his IT manager. "The good news is these geek types are totally expendable," he said. I was disgusted. They fired the poor guy a few weeks later.

I've heard the same thing as well. And it is amazing that these people believe it. To them hiring is exactly the same as purchasing new hardware, each model is interchangeable. Except I think most companies estimate the cost of setting up new hardware much better than they do assimilating new employees.

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wordsmythe's picture
Location: I turn once more to those who/ sneer at this my city, and I give them back the sneer...

Man, you guys and your whole "I'm special! Management talks to me sometimes!" brag routine is really boring me. I don't even get information about deadlines unless I insist. Otherwise I just get someone popping in from the other end of the office asking me if something's done, or what's taking it so long. Oftentimes I only know about such projects because I overhear that it'd be a neat idea.

We might need to work on our organizational structure a wee bit.

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Chiggie Von Richthofen's picture

My boss just sent us an email where he stated that we wanted something done yesterday.

Yesterday.

What. A. Toolbag.

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ranalin's picture
Location: Knoxville, TN

hehe that's awesome! At my old place of employment we had a CEO that would pull that trick. What was worse that he'd go to our CIO and ask if it could be done and the CIO would come to me and ask and i'd say no not with resources available to us and give him the list of what it'd take to get it done. Next meeting we'd get that same little pep talk.

Just one of the reasons why i'm a contractor now

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Chiggie Von Richthofen wrote:
My boss just sent us an email where he stated that we wanted something done yesterday.

Yesterday.

What. A. Toolbag.


I guess it's poor form to tell him that you didn't get yesterday's raise in time to deliver?

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Chiggie Von Richthofen's picture

Well obviously I've now missed the opportunity since I'm not going to start working on it 'till tomorrow.

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RedJen's picture
Location: NC (No comment)

Chiggie Von Richthofen wrote:
My boss just sent us an email where he stated that we wanted something done yesterday.

Yesterday.

Wow, they're perfected time travel. Don't forget to grab the lottery numbers before you go back...

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cartoonin99's picture
Location: Raleigh, NC

Chiggie Von Richthofen wrote:
My boss just sent us an email where he stated that we wanted something done yesterday.

Yesterday.

What. A. Toolbag.

I'm thinking that there is a very special place in hell for douchebags that talk like that.

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Location: Cary, NC

cartoonin99 wrote:
I'm thinking that there is a very special place in hell for douchebags that talk like that.

The same level for child molesters and people who talk at movies?

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