Am I ok with this?
So I got keylogged....From what I understand there was a virus on my system that can root out my password. Then, someone logged in, stripped me of everything, used one of my characters to farm even more loot and left me with nothing except 44 copper. This is what I received from Blizzard today:
* * * NOTICE OF FINAL WARNING * * *
This is a notification regarding the World of Warcraft account BJLIGHTNIN. Access to this account has been temporarily disabled for exploitation of the World of Warcraft economy or for being associated to accounts which have been closed for intended exploitation. Based on a review of the information presented, this World of Warcraft account has been given a final warning and a 72 hour account suspension, in addition to any previous warnings issued. Until the suspension has been lifted, the account will not be accessible. Please note that Blizzard Entertainment will be unable to provide further information regarding the specific time an account will become accessible again.
This action has been taken in accordance with the Terms of Use (http://www.worldofwarcraft.com/legal/termsofuse.html) and our game policies (http://www.blizzard.com/support/wowgm/?id=agm01712p). According to the World of Warcraft Terms of Use, to which all players agree when installing World of Warcraft, Section 5, Paragraph C [Rules Related to Game Play] states that you may not do anything that Blizzard Entertainment considers contrary to the "essence" of World of Warcraft. Be aware that any additional inappropriate actions may result in the permanent closure of the account.
With that being said, we have reset the password to the World of Warcraft account BJLIGHTNIN. Please use the new password that has been sent to your registered e-mail address to log into the game client first. After you have successfully logged into the World of Warcraft, you may proceed to the Account Management page to set the password as you choose.
It may take up to one day for our system to generate and send the temporary password; your patience in this matter is appreciated. If you have not received a temporary password within one day of receiving this message, please check your:
· Spam folder
· Junk Mail folder
· Suspect Mail folder
If you are still unable to locate the temporary password message, please contact us at http://www.blizzard.com/support/wowaa/?id=eSupport000.
For the continued security of the account, please log in at https://www.worldofwarcraft.com/account and take the following steps:
· Verify that your contact information is accurate; update it if necessary
· create a new, not-easily guessed, secure personal password; http://www.blizzard.com/support/?id=asi0505p has password creation tips.
Please be sure to maintain safe Internet practices and safeguard all World of Warcraft account information for the most secure gaming experience. Feel free to contact us with any further questions or concerns you may have. For more computer/Internet safety and security tips, please visit http://www.blizzard.com/support/?id=msi0504p.
Any disputes or questions concerning this account action can only be addressed by Account Administration. To learn more about how Account Administration is able to assist you, please visit us at http://www.blizzard.com/support/wowaa/.
We thank you in advance for respecting our position and hope that you will continue to enjoy your gaming experience in World of Warcraft.
Regards,
Hacilus
Account Administration
Blizzard Entertainment
www.WorldOfWarcraft.com
So I got punished and suspended for 72 hours because someone hacked me? I guess they have to so if I had done and were lying, that would make me think twice about it. Is there any other position I should take? They have NOT indicated if I will receive my items and gold back either.
I'm a little frustrated to say the least.
This is pretty much the worst video ever Made! ~ Napoleon Dynamite
http://www.myspace.com/atdt
I have found things to always work if you apply honey instead of vinegar. I would be livid, and vocalizing to myself and my friends. To Bliz, show a smile and do what they ask you to. It will go a long way towards showing them that you are telling the truth.
Live Strong
May the forces of evil become confused on the way to your house. ~ George Carlin
Thanks Khush for your comment. I'm pretty sure that the GM personally appreciated how polite I was last night when chatiing with him. Honey and Venegar....Yup - Goes a long way
This is pretty much the worst video ever Made! ~ Napoleon Dynamite
http://www.myspace.com/atdt
Wow. That's kind of horsesh*t, IMO.
On the one hand, they can't prove you purposefully sold items/gold. On the either, you can't prove you didn't.
Wait to see if they restore your items. If they do; no problems and continue the adventure! If not... take a look and decide if starting toons mostly tabula rasa appeals to you. You wouldn't have to re-level but you'd need to get new items and I'm sure the guild would help with that.
"If Blizzard announces a subscription fee for Diablo III we will have to build a second Internet to make room for all the complaining." - muttonchop
That probably has nothing to do with the GM you spoke to. The email and stuff is probably an automated system or other group that scans for activity, like farming Dire Maul all day and then dumping all your gold and gear. I would call Blizzard and try to get it straightened out.
That really really sucks Cal. I don't have an sage words for you except to say that I hope this doesn't make you decide to quit the game. You are ALWAYS fun to play with.
Goodluck Cal, I hope to see you back and active sooner rather than later!
GWJ Alliance on Blackhand
Lunazul - Rouge & GWJ Paparazzo
Lunarel - Druid
Funkenpants wrote:
I would like to echo the comments above.
I can see it from both sides and realize that it's almost a no win situation. Even if things turn out well in the end, you've already endured some stress and unexpected downtime.
Most importantly, though, is know that you have friends out here who will be ready and willing to help you get back with full recovery if it comes to that. After all, the most attractive aspect to WoW is the friends you make and the experiences you have with them.
4E D&D Campaign: Valley of Shrouds
Steam Community: ShadeRaven
I always suspected you were a 14 year old Korean boy!
Seriously though, that's a completely canned response from Blizzard. Your probably one of thousands that this has happened to and Blizz just shuts the account down rather than take any chances. It's also pretty clear that whoever hacked your account sent gold or items to an account that had been previously suspect.
I'm sure if you call them and explain what happened they'll make it right. It may take a while and you may not get everything back but they should fix it.
In any case, make damn sure you get your computer totally clean before you play more - I know a guy whose account was hacked TWICE. Wowinsider had a good article about protecting yourself a while back; I've since installed free anti-virus and anti-spyware programs and scan daily.
Good luck, bro.
- Legion, taking "keeping it in the family" to a whole new level.
Xbox Live: Fedaykin98
Quote:
- Legion, taking "keeping it in the family" to a whole new level.
Xbox Live: Fedaykin98
Thanks for all the positive feedback gang. I'm waiting out my suspension, ran a good scan, eliminated ALL UI mods and will be back in a couple of days. Plus, let's be honest, I've only really played lately with my son. It's just I couldn't believe it happened to me.
I'll see you all soon, hit 70 and be raiding Kara in a month or two.
This is pretty much the worst video ever Made! ~ Napoleon Dynamite
http://www.myspace.com/atdt
Protip: in the future, use a good antivirus with a realtime filesystem scanner. You never know when you accidentally run spyware or a virus-infected file or some sort of a file extension exploit.
Prevention is the only real defense. Once a virus is executed, the degree to which it becomes undetectable is only dependent on how well it is written... and they're getting better.
An update: Blizzard got all my items returned and I received all the gold that the farmer mailed to another address...I actually came out ahead. Had I had my choice, I wouldn't have gone through it. However, a nice little bump for my characters.
This is pretty much the worst video ever Made! ~ Napoleon Dynamite
http://www.myspace.com/atdt
Props to Blizzard. They actually seem to care.
Wow, I'm kind of surprised, even though it's obviously the right business decision as well as the right thing to do.
Big grats, Cal!!!
- Legion, taking "keeping it in the family" to a whole new level.
Xbox Live: Fedaykin98
Quote:
- Legion, taking "keeping it in the family" to a whole new level.
Xbox Live: Fedaykin98
Wow.. very nice! I'm impressed by Blizzard in this case.
4E D&D Campaign: Valley of Shrouds
Steam Community: ShadeRaven
I'm not sure what I expected, but a rational response is unexpected. Great news Cal!
GWJ Alliance on Blackhand
Lunazul - Rouge & GWJ Paparazzo
Lunarel - Druid
Funkenpants wrote: