HALP - Xbox360 network adapter problems w/ FIOS

Junior Executive
Donator
Pulse's picture
Location: San Ramon, CA

Hi,

I was eager to flex some hi-speed muscle, and to save some bucks, I had FIOS installed yesterday. Of course, it was installed while I was at work and I didn't get a chance to run some important diagnostics. I got home and all my computers and even my PSP were flying along sucking down FIOS bandwidth out of thin air. I went over to see what new powers my connection would give me in Bomberman and my Xbox couldn't connect to the network. It sees it (steady red light), but can't connect to it. I called Microsoft - Xbox support and they told me it's most likely, I repeat, most likely not compatible and I need a new router or to hard wire it. I can't do either.

What are my options?

My FIOS router is an actiotech wireless router and I'm told it's mandatory to use this (by Fios). I have the little official Xbox wireless adapter. Make them play nice!
By the way, I know very little about home networking.

Executive
Donator
Gumbie's picture
Location: Tennessee

Try this

http://www.dslreports.com/forum/remark,17077370?hilite=360

Or if you don't wanna mess with opening the ports, try putting the ip address of the 360 into the DMZ on the actiontec.

wordsmythe wrote:

Man, he's so awesome. I still love Dick.

Cat Herder
Donator V2.0
Hemidal's picture
Location: Houston, TX

Did you get a new router? Did they change your wireless security settings? Have you gone in and removed any settings you may have had for the 360's wireless card? Does the 360 card see any wireless networks?

I know it seems like a lot of questions, but the config for the 360 wireless is set through the dashboard. If you've had it set for a while, you may not even realize that there are security settings in there and a new router probably doesn't have the same security settings (if any). Especially if you didn't set it up yourself. The red light means it's not connecting to a wireless network, but it is receiving power.

Junior Executive
Donator
Pulse's picture
Location: San Ramon, CA

I've "fixed it"

It cost me $50. I went to BestBuy and bought a USB wireless adaptor for my desktop and moved my Actiontec router upstairs by the TV to hard wire it to the Xbox. I feel beaten by 'the man', but at least I was able to play Xbox tonight.

Thanks for all the help and sugestions. It's very much appreciated

Verizon - 1
Bestbuy - 1
Me -0

Office Linebacker
Symbiotic's picture
Location: The Emerald City, WA

So what was the actual problem? Or did you just go out and buy the adaptor because it was the quickest way to fix it?

Junior Executive
Donator
Pulse's picture
Location: San Ramon, CA

I just hardwired it. I would have had to get a new router from Verizon. I called and told them I needed one and they said they only have one for FIOS, so I was screwed.

All that and a
Donator V5.0
baggachipz's picture
Location: Your mom is a lie.

I've read reports of people just pulling their Verizon-issued FIOS router and replacing it with a better one that *is* fully Xbox Live compatible. Not having FIOS available within hundreds of miles of me, I can't verify that.

I generated a virtual world in the toilet bowl this morning.
-- Podunk on the PS3's mystical, magical abilities

Junior Executive
Donator
Pulse's picture
Location: San Ramon, CA

Fios is pretty damn fast and I'm saving $60 a month by bundling everything, but it's frustrating that these types of incompatabilties have to happen.

Discretion is not the better part of
Donator V3.0
Malor's picture
Location: Perpetually suspended

Yeah, I suspect the WRT54GL is probably just fine, but Verizon doesn't want to support it, so they don't tell you. As far as I know, the connection comes in as an Ethernet port, so you should be able to use almost anything. You might potentially have to clone the MAC address of your dumb-and-busted router, but that's likely to be the only hitch.