Considering a Harmony Remote Control - Any Advice?
Hey guys. I'm looking at either the Harmony 550 or 670 remotes as a total Binge Buy, but I wanted to draw from the collective expertise, as it were. Before I go through with this, I had a couple of nagging questions and thought some of the early adopters might be able to help me out.
- Do they work as well as advertised? Meaning: Do you ever find yourself missing functionality from the old remote(s)?
- What about special buttons, like the replay button on the Tivo remote? Can those be programmed?
- Should I be kicked hard for even thinking of spending 100 bucks on a freaking remote?
If anyone has any experience this stuff, please feel free to chime in.
Psychotic Foreign Teenage Chicks are so hot. - Legion
I find it ironic anytime a healthy vaccinated person bitches about science...on the internet. - MaverickDago



I have the 659 and its great. Really makes using the home theatre easy for non-technical folks (ie push Watch to TV or Watch a Movie to do the appropriate task).
My only issue is that I've just upgraded the TV and now use several different inputs (Composite, HDMI) and its sometimes "misses" the setting. But simply pushing the Help button on the remote walks you through the problem until it is resolved.
I think the Logitech website will let you setup an account to play with before you buy. That way all your equipment is stored should you decide to buy.
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I have both a 550 and an 880. I recommend them unreservedly, as I no longer get my wife asking me to please set things up so she can watch a DVD, play the PS2, etc. Babysitters can work them as well, which is another big plus since it's a long drive out to our house but we can offer the perk of the big screen.
The only time I get out the old remote is if I want to do a bunch of stuff with non-standard buttons that are only available as soft buttons on the Harmony. For instance, I got some new speakers and was screwing around with a bunch of different settings on the receiver. I could have done it all with the Harmony but the buttons were more conveniently located on the original remote. This type of situation happens pretty rarely though.
Special buttons can be programmed. I wish there were a few more dedicated buttons for Tivo/DVR. For instance, on the 550, there are dedicated A/B buttons for my DVR but no C. The 880 has none of these so I have them all as soft buttons.
About the worst thing I can say is that the battery life on the 880 is pretty poor and the recharging dock is touchy; it can take a few attempts before it properly connects to the remote.
Minuses on the 550 - I think the shape and button locations are less ergonomic than the 880, especially for finding buttons by touch. But considering how much less it costs than the 880 these are pretty minor issue to me.
WAR: Coda, Archmage, Vortex <Unguilded>
Absolutely not. As someone who is up to 4 remotes to control my system the Harmony brings things together in an amazing way. I'd even recommend splurging on the 880 now that the 890 is out. The Logitech software has come a long way since the launch last year and it is now painless to set up all your equipment with it. I bought my folks an 880 for Christmas last year and it's a very solid feat of remote pleasure.
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Of course I can, I'm Will Wright, bitch! - The Simpsons Game
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I bought the Xbox 360 Harmony remote (apparently what the 550 is based on), and it's been wonderful. I will say that while it functions well, ergonomically it's a mixed bag. The number keys are rather small and uncomfortable to press, and the under-side isn't contoured specifically to fit into anything that I can think of. More than that, there's really no good "story" if, like me, you sometimes use a receiver for audio and sometimes just use the TV's built-in speakers. They'd have to be entered as two separate Activities and the web application that's used to set up the remote always feels clunky.
- It works as advertised, and you can create soft buttons for anything that doesn't map onto the keys themselves. On the '360 version, that's usually just oddities like Settings (when it's not the same as Menu), PgUp/PgDn, and A/B/C for my DVR, and the Thumb and TiVo buttons on a TiVo. Just get a model that's 1) comfortable and 2) has lots of hard buttons (you can custom map all of them if needed).
- On the '360 version, there's a button clearly labelled "Back" that serves the skip-back function well. Many of the models are designed with PVRs in mind and have a similar button.
- For the amount of things it can control, I think the asking price is very reasonable. My Harmony was once setup for a Scientific Atlanta 8000 DVR, a TiVo, a XP Media Center PC, the Media Center Extenders for both the original Xbox [great for XBMC, btw] and the Xbox 360, my good ol' SD TV, a DVD Recorder, and my Joyteq A/V switch, all at the same time.
Think of it like buying a good mouse or high-end keyboard--this is the main peripheral you're going to use all of the time, day-in, day-out, to run your setup.
PSN: Kurrelgyre | Raptr | Spore | Steam | Xbox Live
Interesting. I've been looking at those two models for my room mate as well. A good friend of mine has the 550 (I think) and he swears by it. Right now we've got about 6 remotes on the coffee table and I really want to distill it down to just one.
Remote Central gave both the 550 and the 670 4.5 stars and 5 stars respectively if that helps ya out.
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I have the 659, also. It's great. Very happy.
Gotta go. I shouldn't even be reading this, but I'm so hopelessly addicted to GWJ.
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LobsterMobster wrote:
Done! Ordered the 670 on Amazon for just over 100 bucks. Thanks for the input, guys.
Psychotic Foreign Teenage Chicks are so hot. - Legion
I find it ironic anytime a healthy vaccinated person bitches about science...on the internet. - MaverickDago
I'm eyeballing the 520 myself, but I'm not entirely sure I need it. At present moment, I only have two devices that it could control - the TV and our Motorola cable box (unless it can be programmed to turn on/turn off the PS2 as well). My dear fiancee has the unfortunate habit of putting things down and instantly forgetting that she's done so, which means we're forced to get up and change the channel by hand (oh, the horror!). We've tried the "really long stick" approach, and it's just not working for us; ergo, I want a Harmony remote. I'd rather buy a quality, programmable remote than some cheapo Wal-Mart-brand "universal replacement," but I'm not altogether sure we really need a $100 remote to change channels and turn the TV and cable box on and off simultaneously. Any thoughts?
Also, do any of you Harmony owners also have Comcast? Is it possible to program the remote to service-specific options like OnDemand?
If I didn't drink, Crom would laugh and cast me out of Valhalla when I die. Peer pressure I can handle, but not when it comes from Crom. -Lobo
yes works perfectly with ondemand stuff..
Aint nothing new about the world order..it's been playing since the day they put George Washington on a quarter
85's face the truth you're too dumb.
http://www.myspace.com/armyofthepharaohs
My 360 Harmony does everything I need for the Cablevision's DVR (a Scientific Atlanta Explorer 4900hd I think).
Xbox Live tag Gorilla800lbs
I don't know about Comcast, but it can learn IR codes from the original remote if needed.
PSN: Kurrelgyre | Raptr | Spore | Steam | Xbox Live
After reading this thread I was did some looking around. Saw the 880 is being sold on Logitechs website for $250 and thought that was a little steep. So I hit up NewEgg and they got it for $200 which is more like it. So then I hit up Amazon just to see, expecting it to be closer to the $250.. and there's no price listed. I scratch my head and then notice they have some notice that they can't display the price because it's soooo low the manufacturer asked them not to advertise it. Okay, whatever. Nice marketing gimick, so I click on the "Show me the price" link. $155!! I have no idea what this normally goes for in brick & mortar but that seems like a good deal to me. I'm extremely tempted to pick this thing up. I currently switch between 4 remotes depending on what I'm doing. Drives my wife crazy.
Mr T broke the speed of light in the A-Team van because he wanted to prove that quantum physics was a bunch of Jibba Jabba.
Seems like overkill if you just have 2 devices.
WAR: Coda, Archmage, Vortex <Unguilded>
I really want one of these now. I didn't this morning, didn't even know what it was. Thanks guys, this purchase will go over well
I have a 360 Harmony remote as well. For the most part I'm happy with it; it greatly simplifes the act of starting up my Projector, my A/V Switch, speakers, and gaming systems. But I do have a gripe with it. Programming the Activities is not transparent enough; I can only manipulate them through the awkward and over-simplifying Harmony Software.
The Harmony Remotes operate under the concept of Activities. It intelligently decides on a sequence of IR commands to issue based upon what I want to do. For instance, if all my stuff is off, my "Play Xbox 360" activity sends the "turn on" and "switch to video 2" commands to my projector, "turn on" and "switch to X360" commands to my A/V switch, etc. The remote sometimes does not send the "switch to x360" command to my switch, and I have to do it myself.
I think the remote remembers what you asked it to do last. If I'm already in the "Play Xbox 360" mode and I switch to "Play Ps2" mode, it won't send any "turn off" or "turn on" commands to my projector, which is precisely the desired behavior. The point of all this is that the remote's behavior is rather complex.
The Harmony Software hides all that complexity in a black box. The only method I have of affecting it and fixing it is by stepping through a wizard for each activity and hoping that it's choosing all the right commands to send. If I want to go in and see whether or not it's actually sending that "switch to X360" command, I don't have anyway to do it. Quite frankly the interface doesn't provide a level of control that's granular enough to make me happy.
Now, the caveat here is that I've really only tried a couple times and perhaps an hour trying to program the thing. Logitech has hooks in place to update the Harmony Software automatically, so perhaps it's improved a lot since the last time I tried to program it over 6 months ago. Or perhaps they've added an "advanced" mode. I'm still happy with it, though I could be happier.
There's a motion-sensor inside it that detects when you've picked it up, and it lights up the LCD display and the backlit buttons. However, it's so sensitive that it'll turn on even if it's sitting 8 feet away from me on the couch when I walk into the room. Despite this, the juice has lasted about 8-9 months on a set of 4 extra-strength AAA Energizer's, which is longer than I was expecting.
EDIT: Okay, I just took a quick gander at the configuration software and it's clear to me that it's received a major overhaul since I first used it. You might as well consider my above comments outdated and useless!
In Ultima Online I used to poison hams and leave them on the ground in cities for people to pick up and eat. I can't believe how many people thought street ham was a good thing to eat. -Elliottx
I feel your pain. I'm highly suspectible to people on this site for some reason. Edwin and his Dell 2005FPW thread (of which I now own two, well a 2005FPW and now a 2407FPW) and now this thing. I've been living just fine without one for a long time. But now... now... I broke down and just ordered it. I don't know what the hell is up with Amazon but the price went up $3 from the time I posted earlier and when I just ordered it (3 hours). Anyway, I was going back and forth with the 880 versus 890. Strangely, Logitech has a comparison chart on their website but it only goes up to the 880 compared to the older models. I couldn't find a feature comparison between the 880 and 890 anywhere. After reading back and forth about them, I think the only real difference is the 890 features RF signals so you can still operate your equipment when it's behind a cabinet or from another room if you wanted. If that's the difference of $100, then no thanks, I can handle only using IR and needing a direct line of sight.
I was also tempted by the 1000, but I just can't justify spending $500 on a remote. Though I was tempted just because I've always wanted to have one like that, completely touch screen, ever since I saw Ozzy trying to get his to work and muttering curse words and mumbling to himself for 20 minutes trying to figure out how to turn his TV on until he started yelling "Shaaaaron!". I miss that show.
Mr T broke the speed of light in the A-Team van because he wanted to prove that quantum physics was a bunch of Jibba Jabba.
But now you can't possibly live without one. Yes, I've been down that road
I'm looking at these on Newegg, trying to decide which one I want to get. I have a receiver, cable box, TV, DVD player, and Xbox360, and this sounds like a more expensive but much more fun alternative to a small wooden box for all the remotes. But how do I know which one I want?
Yup, that's the only difference.
Yoyoson, there is a non-wizard interface for adding/remove commands to the activities. Maybe you haven't looked at the software in a while? Once you've stepped through the wizard to set things up initially you can go back in and customize everything. It's still pretty sugar coated GUI but it gives you fine-grained control.
WAR: Coda, Archmage, Vortex <Unguilded>
I got this coming if Logitech would ever get around to releasing it.. its been sitting in my Amazon preorder for 3 months now
http://www.logitech.com/index.cfm/products/detailsharmony/US/EN,CRID=208...
mmmm...
Aint nothing new about the world order..it's been playing since the day they put George Washington on a quarter
85's face the truth you're too dumb.
http://www.myspace.com/armyofthepharaohs
Touchscreen remotes aren't for everybody. I've had a Pronto for almost six years now I guess and I'm fairly certain my next remote will be a hard button (with LCD display, I'm looking at a Universal Remote MX-850) remote. It's faster to program when you don't have to design the screens and the tactile feedback is a good thing. I've come to the conclusion that a touchscreen remote is only good if it's a two-way remote. I've never gotten around to dedicating a PDA to Netremote yet though.
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Women can't be in the same room with me without abandoning men forever - rabbit
We have a 659 in the house here too.
If I have any complaint it's that the initial setup takes a little time, but I don't see any way around that and the payoff is awesome. I no longer have to play tech support agent every time someone wants to watch a freakin DVD.
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The UPS guy just dropped off my 880. It looks very sexy (the remote, not the UPS guy). I'll have to wait until I get home to actually give it a go though, so I'll post some actual use impressions later, but having opened the box and taken a look here's some initial observations.
The remote lays horizontal in a long charging cradle. I had expected it to be something with less of a footprint and the remote would stand vertical while charging. Not that big a deal really. Also, the location of the numeric pad is very awkward for one-handed use. You either have to operate the remote 2-handed or you have to hold it one-handed one way to operate the buttons at the bottom and then shift your grip higher up to use any of the buttons at the top. Again, not a big deal and will probably just take some getting used to.
Mr T broke the speed of light in the A-Team van because he wanted to prove that quantum physics was a bunch of Jibba Jabba.
I've had my 880 for about two weeks now, and it performs flawlessly almost. The button placements are a little awkward I agree. The only thing that bugs me, is I cannot get it to turn my amp off. Tried everything and no luck. It turns it on just fine - weird.
The wife unit was the reason I got one
"History does not entrust the care of freedom to the weak or timid." - Dwight D. Eisenhower
I ordered the 670 from Amazon for about $95, I can't wait to try it out. I have 4-5 remotes right now and it's a pain in the ass.
"Poor Eli Nooo... *child starts crying*"
"Come on now, there's no need to make that kind of noise. It sounds awful and you'll upset other people." - Ionae from Spirit Engine 2
I've been perusing the Harmony forums anticipating issues I might run into. The things you could try in this case is let the Harmony try to learn the command from the manufacturer remote. Haven't read up on the exact steps, but it basically involves you pointing your amps remote at the Harmony and pressing the button you want it to learn.
The other, more likely fix, involves delving deep into the troubleshooting guide and changing some settings called "inter key delay", "inter-device delay" and "command repeat". Playing around with these may get it working.
Mr T broke the speed of light in the A-Team van because he wanted to prove that quantum physics was a bunch of Jibba Jabba.
I just wish Harmony 360 knew how to send trigger/shoulder commands to 360
Xbox Live tag Gorilla800lbs
Okay, got it home. I had already done their Test Drive account setup over the weekend so I had already gone through the process of plugging in the model numbers of all my devices and setting up the initial Activities. I got home, plugged in the remote, logged into my account, downloaded the info to the remote... and my god, it all just works. I didn't have to mess with any extra settings. I haven't tried every single button I had available on the manufacturer remotes, but I tried all the ones I use on a constant basis and they are all there and they work. This is with a Toshiba 50in HDTV, Scientific Atlanta Explorer 8300HD-DVR (Comcast Cable), Panasonic DVD, Panasonic VCR (yes, I still have a VCR), and a Yamaha 5.1 surrround sound receiver. I will be playing with it more tonight and see if I notice anything else, but so I'm very impressed.
The real test will be when I hand my wife the remote and see what happens.
-edit-
Okay, this thing is definitely a hit with the wife. When I told her I got a new expensive remote to replace all the others she said, "Great, something else I'll need to learn now just so I can watch the Food Channel." I handed it to her and she looked at it for a few seconds, tentatively hit the Watch PVR (after asking me what PVR meant. I wish you could change the labels), saw everything turn on and flip itself to all the proper settings, and then said "Oh my god." She tried each of the Activities watching as different devices turned themselves on and off and change their settings automatically to the correct options. Now she won't give it back. Sigh.
The only strange thing I've noticed that I may fiddle with later, but probably won't bother, is when changing the volume it doesn't go in 1 level increments, but more like 3. I press the button once and the volume goes from 32 to 35, press it again and it jumps to 39. Sometimes it goes 2 levels, sometimes 3, sometimes 4. Seems random.
-edit 2-
You can edit the labels!
Mr T broke the speed of light in the A-Team van because he wanted to prove that quantum physics was a bunch of Jibba Jabba.
Another related thread:
http://www.gamerswithjobs.com/node/29613
In Ultima Online I used to poison hams and leave them on the ground in cities for people to pick up and eat. I can't believe how many people thought street ham was a good thing to eat. -Elliottx
I never missed this until you pointed it out.. now I do all the time.. damn your hide!
Aint nothing new about the world order..it's been playing since the day they put George Washington on a quarter
85's face the truth you're too dumb.
http://www.myspace.com/armyofthepharaohs
Damn, this thread blew up over the past few days! Vega's covered a bunch, and I don't know if any of what I am about to say carries over to the 800 series, but this has been my impression with the 670 over the past weekend.
The 670 remote is nicely specialized for DVR use. Nearly every function that was on my old TiVo remote is on this one. I had even gone to the trouble of programming soft buttons (buttons on the screen) for the Replay and Skip functions before realizing that they were already programmed and convenient to use! You can also program the remote to send any possible signal to the television on an activity's selection, or on its exit. For example, we almost exclusively listen to the XM channels that are pkgd with the Satellite, so we just set the Play Music activity to switch to one of our preferred channels when the button is hit. When we select another activity, it just resets the tuner to first available TV channel. There's a lot more that can be customized, too. I just haven't thought of what to do with it yet.
Also, when you are setting up your components for the first time, you only have to enter the component once. My Denon is both my DVD Player and my Receiver, so I had entered it twice, thinking that the context mattered. It doesn't. In fact, it causes unpredictable results.
A couple of cons/annoyances:
- It seems to default to ~1000ms delays between commands out of the box, so you have to keep the remote pointed at the components until it gets through its tasklist, which is typically anywhere between 4-7 tasks long. If you don't do this, it gets derailed, and you have to use help to get back on track. I tried handing it to my father without telling him this minor detail, and he managed to get completely messed up. You can adjust the time it waits between issuing commands, so I'm going to fool around with this, and try to get it working to my satisfaction.
- The software insists upon setting the antenna input to a channel (3, 4, or user spec) when it gets selected. I wish I could have it select the antenna input without the channel selection because my TV never leaves channel 3. It's just a pointless step that it takes when running through an activity's tasks. I've looked to see if I can disable this anywhere, but I haven't yet found anything.
- I've noticed the TV volume doing the same thing Vega described, but since I typically set the volume through the receiver, it isn't much of an issue. The nice thing is that I was able to switch component control, so even though my primary sound component when watching TV is the receiver, I can still adjust the TV's volume (or typically Mute) without much hassle.
All in all though, a totally kickass remote. Not as sexy as the 880/890, but also at least half the price. It's been fun to play with, but I still would like to tweak it some more before I'm completely happy with it.
Psychotic Foreign Teenage Chicks are so hot. - Legion
I find it ironic anytime a healthy vaccinated person bitches about science...on the internet. - MaverickDago