Advice on a buying a new vehicle?

Tasteless Foe
Faceless Joe's picture
Location: The dirty, dirty south

In but a short amount of time I'll be going to buy my first real car. I'm planning to buy new, if I can get the right deal. Now is a time in my life where I have the most income I've ever had and the least number of bills.

Before I go and trek into the wasteland that is a car dealership, I'd like to get some advice on how to get the price I'm looking for in a vehicle. A local dealership offers a 5000 dollar trade in on any vehicle when you're buying a new vehicle so I'm currently looking into that.

Can anyone give me some advice or tips and tricks of what they've done when negotiating for a new car?

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Faceless Joe wrote:
In but a short amount of time I'll be going to buy my first real car. I'm planning to buy new, if I can get the right deal.

Why, if I may ask? Having done the same thing myself when I got "my first real car", I haven't bought new since and have no plans on ever doing it again. There's not much upside to a new car that you don't get from a 2 or 3 year old car, and it saves you a ton of cash.

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LobsterMobster's picture
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I'll second that. The psychological and emotional benefits of buying new usually don't come close to the cost premium. It isn't even true that buying new lets you avoid buying someone else's problems; new cars have crap wrong with them all the time.

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deftly's picture
Location: Apex, NC

When you've decided on a price, they'll probably take you in back and try hard to sell you gap insurance, Simonizing, extended warranties, and a bunch of other stuff. That stuff is almost 100% profit for them, and you almost certainly don't need any of it.

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Stylez's picture
Location: Ottawa Ontario, Canada

Add me to the "Bought new for my first car, never again" list.

Find a good used dealer in your area, read up on some customer reviews of the dealership and then take a test drive. You will be saving yourself a fortune.

My first car was a Chevy Aveo I paid $22,000 for after taxes and such (in 2004 right before small car prices dropped like a rock), it lasted me until 2009 when the engine blew up at 101,000km. Had just finished paying it off.

Now I drive a 97 town car that I paid $4,000 for and it's a far better car than the damn Aveo.

I don't recommend a private sale for your first car, but definitely check out well-reviewed used dealerships.

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Tasteless Foe
Faceless Joe's picture
Location: The dirty, dirty south

I really don't have a problem buying a used car. The only reason I wouldn't would be if I could get a new vehicle for cheaper(assuming that I can do this, with the 5000 dollar trade in).

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deftly wrote:
When you've decided on a price, they'll probably take you in back and try hard to sell you gap insurance, Simonizing, extended warranties, and a bunch of other stuff. That stuff is almost 100% profit for them, and you almost certainly don't need any of it.

Gap insurance is the one thing you SHOULD buy if you are buying new. Don't get anything else from the F&I guy.

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Malor's picture
Location: Perpetually suspended

Quote:
In but a short amount of time I'll be going to buy my first real car. I'm planning to buy new, if I can get the right deal.

Don't do this! Buy a 2-year-old car, perhaps manufacturer-certified. And be sure to check out Hyundais; their build quality is just about as good, now, as Toyota or Honda, but the market hasn't yet fully realized that they're finally making top-quality vehicles. Hyundais depreciate much faster than they really should, so take advantage of that depreciation. You'll get a car that's 95% as good for maybe 55% - 60% of the cost.

If you want a regular passenger car, also check out the Ford Fusion -- at least in the early going, it's doing just as well for reliability as the Japanese makes. We're not going to know for a decade or two whether the car has the same kind of long-term longevity, but at least in the short term, the Fusions are looking very, very good. And their value depreciates about the same as other American cars, so they're really a steal after a couple of years.

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Kier's picture
Location: Edmonton, Canada

I will buy used when I buy my next car. My first one I bought new.

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LightBender's picture
Location: Have Gun, Will Travel.

Agree with everyone here. Sure I had my moment - just had to have a car that was on the showroom floor. Never again. The feeling really wasn't worth it in the long run.

The upside to used - you can usually get a 2 year old car with low mileage and ALL the options for far far cheaper and you let the first owner eat the majority of the depreciation. You may even have plenty of money left to add any or all options you want. It might also help you to get into a class/model of car you really couldn't afford new.

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Malor's picture
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Just by way of comparison, I bought a used Toyota at the height of the Toyota scare last year, and a two-year-old car that should have cost me about $38K new cost me $22K, with a scoche over 30K miles on it.

You won't get deals that good on Toyotas anymore, especially because the build quality in newer models is declining, so the older ones are more popular than usual. But you can do that well on a Hyundai or a Ford Fusion.

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LilCodger's picture
Location: Bah!!!

As the lone voice of dissent -- compare. Used prices around here are sky high. Dealers here are offering high incentives to trade in (which I usually counsel against) because they are making serious bank on used cars. Trade ins used to be inadvisable (you can get more on a private sale and the dealer didn't want the inventory), but that's different somewhat now. Also, I don't know what your car is worth, but make sure they're not giving you $5000 and applying negative equity to your loan.

A few years ago I would have said used hands down, but now I'd say watch closely.

As far as buying -- walk into a transaction having a pretty good idea what car you want, and know exactly what you ought to pay for it. Use websites like edmunds.com and such to find out what the car you're looking at is worth before you're chatting with a salesman. Also look at any rebates/kickbacks/holdbacks. You can buy cars at, or even below invoice depending on manufacturer incentives and payments to the dealer, and the dealer's desire to sell that car.

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Phishposer's picture
Location: The 'Nati

I'd also caution against mentioning you plan to trade in until after you've agreed upon a purchase price for the new car.
Some other classic advice is to bring with you someone who can tell you "no" the first time you walk into the dealership. Go in, take a test drive, and get a quote. Don't buy your first time in. Give yourself some time to think the decision over before committing to anything.
The advice about doing your research before you walk into a dealership is excellent.

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Malor's picture
Location: Perpetually suspended

Well, as of early-mid 2010, used was the way to go for sure, but do check local prices. If markets have shifted as much as LilCodger says, then maybe it's worth buying new. Usually, all you're buying that way is depreciation, but check prices and think it through.

And remember that if you buy a good make, a 2-year old car with 30K miles will be very hard to differentiate from a new vehicle. You might have to put tires on it, but it should otherwise be in very good shape for a long time.

Carmax seemed like a pretty good outfit for buying used cars. I didn't actually buy one there, but I really liked how I was treated.

edit: I did get an email from the dealership begging me to trade in my car, so it is possible that used cars are unusually high right now. I figured it was marketing bologna, but maybe it's real?

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Malor's picture
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Huh, looks like it's a real thing -- used cars were at a 16-year high in June. They say that now is the time to jump on a used vehicle -- do it this month, before demand snaps back in January.

Maybe new is a good idea.

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LilCodger's picture
Location: Bah!!!

Malor wrote:
Huh, looks like it's a real thing -- used cars were at a 16-year high in June. They say that now is the time to jump on a used vehicle -- do it this month, before demand snaps back in January.

Maybe new is a good idea.

It's freaky isn't it?

I'm also in the middle of UAW country, so that skews the numbers, but there are times where it makes much more sense to buy new than used around here. Never thought I'd say that.

Especially if they're not moving cars recently and the manufacturer starts offering ridiculous incentives -- which is lessening lately.

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Parallax Abstraction's picture
Location: Ottawa, Ontario, Canada

If you're going to buy used, shop around very thoroughly and get lots of opinions on dealers. Of the 7 cars I've owned since 1999, the only one that wasn't a constant source of headaches was the 2004 Mazda 6 I leased new and had to give up when a change in job situation made it unaffordable. And it was the only car I got new. I also do really like my 2008 Lancer I bought last December but I've had a lot of problems with the wheels (culminating in my recently having to suddenly buy $1,200 in new tires) because of dealer negligence. And this was from a very popular dealer in the area.

There's nothing wrong with buying a car used but if you're getting something 2-3 years old, it's often a problem car someone's trying to dump or an ex-rental. Under no circumstances do you ever want an ex-rental car. Both customers and the rental agencies alike beat the sh*t out of those cars and an ex-rental with 30,000K on it might as well have twice that much for the wear and tear it's endured. My last car was a former daily rental and it was a constant source of misery until I traded it for my Lancer. If you do your research though, you can often find good deals on cars that will serve you very well.

Oh and don't ever buy GM or Chrysler. Ever. I speak from substantial experience.

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obirano's picture
Location: Bentonville, AR

I'm going to echo the idea of buying used instead. Unless your area is like Malor and Lilcodger's that is. If so, you'd have to do the math on it really. Normally, you can get a used vehicle that is in great shape and save tons of money.

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Tasteless Foe
Faceless Joe's picture
Location: The dirty, dirty south

Malor wrote:
Quote:
In but a short amount of time I'll be going to buy my first real car. I'm planning to buy new, if I can get the right deal.

Don't do this! Buy a 2-year-old car, perhaps manufacturer-certified. And be sure to check out Hyundais; their build quality is just about as good, now, as Toyota or Honda, but the market hasn't yet fully realized that they're finally making top-quality vehicles. Hyundais depreciate much faster than they really should, so take advantage of that depreciation. You'll get a car that's 95% as good for maybe 55% - 60% of the cost.

If you want a regular passenger car, also check out the Ford Fusion -- at least in the early going, it's doing just as well for reliability as the Japanese makes. We're not going to know for a decade or two whether the car has the same kind of long-term longevity, but at least in the short term, the Fusions are looking very, very good. And their value depreciates about the same as other American cars, so they're really a steal after a couple of years.

Just looked into the Hyundai. A lot of the 2010 models are going for 10-12 grand and that's a very good price as far as I'm concerned. Any models to avoid? A lot of the used one's I'm seeing are the Hyundai Accent, which I know is the low-end model for Hyundai.

If everything works out I should be able to put down a large chunk of that in a down payment.

Any tips on actually negotiating with them when I walk in the door?

This is killer advice. Keep it coming!

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Tigerbill's picture
Location: Prowlin' the Wasteland

I started leasing a brand new car last year; I will probably do it again when this lease is up. For the amount of money I had for a down payment, the amount I was willing to spend monthly and, the length of time I plan on having the vehicle made it a no brainer. It was the absolute best car I could get for the money.

This isn't for everyone though. I drive very little (~7200 miles in the past year), I'm single and, usually run used cars into the ground (so no resale value). I opted for a 42 month lease so, I have plenty of time to save for another down payment.

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Coldstream's picture
Location: Denver, CO

You know, I'm not necessarily convinced that used is always the best way. I agree that it is generally much cheaper to go used, and a lot of people can't stomach depreciation, but I'd argue that depreciation is only a concern if you're planning to sell the vehicle after a few years. Personally, I would rather buy the car I truly want, in the colour I want, with the options I want, and have absolute knowledge of how it has been driven and how it has been maintained, and consider the premium of buying new worthwhile. The problem with used cars is that you're never entirely sure of its history, how it has been driven, how it has been maintained, and it often isn't in the configuration you'd prefer. I guess it comes down to priorities. There's really no wrong path to take, as both ways have advantages and disadvantages.

Ironically, my current car (2005 Kia Optima) was bought used (prior to med school) and was previously a rental (something I didn't know at the time and wasn't disclosed by the dealership). It has actually been a rock solid with no issues whatsoever, so I got lucky there. My next vehicle? I'll probably buy new, for the above reasons. It's the same reason I bought my motorcycle new: I wanted it to be my bike from the get-go, with no question as to how it has been treated/maintained.

And definitely agree on all the up-sell stuff. Dealers aren't your friends, they aren't trying to give you a good deal, they aren't fighting with their manager to get you a lower price, and any trade-in deal they give you will end up costing you money and making them a profit (count on that). Good luck!

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Tasteless Foe
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Location: The dirty, dirty south

For the record, this is what I drive now.

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It's almost as old as I am.

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Chaz's picture

I bought a car back in May, and I went new. It was a combination of really liking the Fiesta, which too new a model for used to be an option, and the pricing on used being really high. I'm also planning on driving it for a very long time, so having it start in a newer condition than a used car means I'll probably get a few more years out of it.

I actually wrote a blog post back then with all the lessons learned. Short version is that the buying process can be enjoyable if you do a ton of research.

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Malor's picture
Location: Perpetually suspended

Consumer Reports is the best resource I know for shopping for vehicles, period. Buy a subscription; the $30 or so will pay for itself a hundred times over if you're car-shopping. They buy their vehicles retail, so they're testing the same thing you'd be driving.

They seem to quite like this year's Hyundai Accents. Prior years are, in their words:

Quote:
a decent but uninspired small car with a choppy, noisy ride.

Reliability looks extremely good in all respects but the fuel system, which is just 'average' for the last couple of years.

Looks like that model's one that would benefit from buying new.

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Faceless Joe wrote:
Just looked into the Hyundai. A lot of the 2010 models are going for 10-12 grand and that's a very good price as far as I'm concerned. Any models to avoid? A lot of the used one's I'm seeing are the Hyundai Accent, which I know is the low-end model for Hyundai.

Subscribe to Consumer Reports and research the various cars and models you're interested in, especially if you're going used (which you should). It's well worth the 20 or 25 bucks to get some impartial information about the cars you're looking at and it will help steer you away from the clunkers.

When you've settled on a car you like/want, you need to do your research and find out how much it's actually worth based on its options, mileage, condition, and more. Kelley Blue Book is a good place for that (and it's free). Consumer Reports also a pricing service, but it costs a few bucks to access.

Faceless Joe wrote:

If everything works out I should be able to put down a large chunk of that in a down payment.

How's your credit? If you don't have stellar credit you might be able to get a better deal on a loan from your local bank or credit union since financing is a major source of revenue for dealers.

Faceless Joe wrote:

Any tips on actually negotiating with them when I walk in the door?

The first tip is to never negotiate with them at the dealer. You're on their turf, you're essentially trapped there, and they all those managers and finance guys can gang up on you.

Instead, find the car you like. Take it for a test drive. Get the business card of the sales rep and leave. Conduct all your negotiation via email. This makes it about impossible for them to use pressure tactics on you and it gives you the time to think about things, something you won't have if you're sitting in the dealership.

If you can, time your purchase. Every sales guy has a quota, so you want to time your purchase for the end of the month. It's much easier to get the price down when the sales guy *needs* you to buy so he can make his quota. Even better, time your purchase for the end of a fiscal quarter. You have the mother of all times coming up: the end of the year, right during the holidays when few people are going to be buying. Dealerships will be trying to get all the revenue they can before their fiscal year ends so everyone will be motivated to make a deal.

Never say anything about how much you are willing to spend. That's valuable information to a sales rep because he now knows what you'd be comfortable spending. That number is entirely different than what the car is actually worth.

Never feel bad about telling the sales guy that the price is too high and that he needs to do better (even if you've already told him that). If you've done your research, you'll have a pretty good idea of how much the car is worth and how far off the dealer's price quote is.

Always be ready to walk away. It's a car. There are millions of them and they make new ones all the time. If you feel you're not getting a good enough deal simply tell the sales guy that you're going somewhere else. The odds are very good that if you do that you'll suddenly get a much better price quote.

Only after you've agreed on a price for the car should you talk about trade in. Again, Kelley Blue Book will give you a good idea of what your car is worth. You should also look into selling your car yourself by putting it on Craigslist. You'll likely get more for it in a private sale than you would with the dealer.

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duckilama's picture
Location: Guardian of GWJ

My wife makes car salesmen cry. Seriously.

Do your research.
Know your price before you step foot on the lot, and do NOT negotiate.

When you sit down in the salesman office, warn him ahead of time, the first time he tells you he needs to go ask his boss permission to do something, you will leave.

When he does so, you MUST walk out.
Seriously.

There are a LOT of dealerships. Don't get caught up emotionally. You are about to give them a lot of money, so do not let them dick you around.

Know your price, stick to it, and walk away at least once. It completely neuters them once they realize you will walk.

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Malor's picture
Location: Perpetually suspended

Yeah, I'd suggest having a hard figure agreed to in email before you even show up at a dealer. The idea is to show up, sign a few papers, and leave.

The closing manager will have a million things he wants to sell you in addition to the basic car. Say no to everything. This is where dealerships make most of their money. SAY NO TO EVERYTHING. You want NOTHING but the car. Nothing, nothing, nothing, nothing. No protection plans, no prepaid maintenance, no undercoatings, no protective paint sprays, NOTHING.

If you negotiate a hard price (including all taxes and fees) online, and then walk into the dealership, spend exactly that much, and drive off in a new car, then you win. If you spend any additional money at the dealership, you lose. That's how it works.

Once you've arrived at your hard figure for drive-off, THEN and ONLY then talk about your tradein. And be willing to sell the car yourself if that's possible. Think of trading in the car as a separate transaction. You don't even have to sell the used car to the same dealer -- and with used car pricing being high, you might consider shopping the sale around as a separate deal. You'll either need someone to give you a ride or you'll need to take a taxi back, but spending $50 on a couple of taxi rides (one to get to the old car at the first dealer, so you can bring it home, and then another taxi home from the second dealer after you trade it in), in order to gain $500 on your trade-in... well, that's smart money.

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Malor's picture
Location: Perpetually suspended

Oh, when I bought this used car, the dealer tried to sell me a prepaid maintenance plan for like $2,000. I said no, and then he offered me 'the employee discount', knocking off like 3/4 off the price he first quoted me. Seriously! It went from $2,000 to $500 ... if I'd bitten on the first offer, that would be have been fifteen hundred dollars out of my pocket.

Don't buy ANYTHING but the car. Seriously. Any deal they offer you will be profitable for them, and you simply don't have the tools to evaluate the offers well. Few of us do. It's easy to evaluate an oil change, it's very hard to evaluate a service package covering lots of oil changes.

These guys are experts at extracting large sums of cash while giving you little in exchange. Never trust that they have your best interest in mind, because that almost never happens. They are professional manipulators, so you want the terms of the deal agreed to in writing ahead of time, and you want to stick to it absolutely. Don't budge even an inch from what you agreed to in writing.

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LobsterMobster's picture
Location: On a picnic, going "La la la!"

Also try to figure out what you're actually paying for. When I bought my Impala (used), they offered me 2-year engine coverage for about $2,000. I figure that in order for that to be a wise investment for me, my engine would have to fail twice in two years.

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Cod's picture
Location: Out of water

Edmunds sent a reporter in to work as a car salesman in 2001. Read his extensive report.

I'll dissent with the crowd on the automatic "buy used" assumption. New will cost more, but you get a car that you know exactly what has happened to it during its entire life - your choice. (I've had bad experience with reliability when buying used.) See if you have access to a discount program on a new car - my employer supplies parts, so we get access to a whole bunch of discount programs. You can also buy through Costco.

Treat the trade-in offer with extreme caution. A higher trade-in value probably will just ensure that you get charge a higher price for the new car.

Do not get finance from the dealership.

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